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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.63,212 reviews
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Jennifer W.'s profile image
Jennifer W. 
on Birdeye

a year ago

Accurate and professional. 

Jose Rivera J.'s profile image
Jose Rivera J. 
on Birdeye

a year ago

Every thing was done in a timely and efficient manner 

Adelis P.'s profile image
Adelis P. 
on Birdeye

a year ago

Candice Williams and the staff They were very helpful when I asked questions about the loan everything was answered in a Professional way Thank you Adelis Peralta 

Anthony C.'s profile image
Anthony C. 
on Birdeye

a year ago

Good job. Thank you 

Cari L.'s profile image
Cari L. 
on Birdeye

a year ago

There was alot of miss communication with the documentation request on what was exactly needed it would have been easier to only speak with one person instead of multiple people who didn't understand why documents kept getting pushed back. 

Daniel B.'s profile image
Daniel B. 
on Birdeye

a year ago

Marcia did great. Want that stated right out of the gate. The issues I had were with whoever else is behind the scenes. Lack of communication between departments was a huge gap. When I was to initially close, the notary never showed. I called, was told to hang tight and they would get someone out. 2 hours later, I call again, same thing. Call again as its getting close to 5pm est. The person was helpful and told me they cancelled my closing the previous friday. No one told me. I was off work waiting for this person to show w... read more

DERRICK K.'s profile image
on Birdeye

a year ago

My experience with Pennymac has been great. I would recommend them to my closest friends. 

Kimberly C.'s profile image
Kimberly C. 
on Birdeye

a year ago

The process was better than I expected. It was handled in a timely manner and I was notified as my application was reviewed. 

Jason J.'s profile image
Jason J. 
on Birdeye

a year ago

Pretty nice to close earlier than expected. If I had to say something that needs improvement would be the checks to creditors. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,212 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Friday at 6:00 a.m. 

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