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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,225 reviews
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JENNIFER R.'s profile image
JENNIFER R. 
on Birdeye

2 years ago

Documents kept changing with incorrect loan payoff amounts. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

2 years ago

Very easy process with clear communication. 

Frank P.'s profile image
Frank P. 
on Birdeye

2 years ago

Make it easier to get a hold of the people you’re dealing with “directly” A quicker response to emails would be good! 

Anthony L.'s profile image
Anthony L. 
on Birdeye

2 years ago

Very pleased 

Damien R.'s profile image
Damien R. 
on Birdeye

2 years ago

It was all taken care of properly. 

Emily M.'s profile image
Emily M. 
on Birdeye

2 years ago

I only spoke to Darcel twice. I got more information from Katia, who essentially explained she was just a sales person to me. At the end of my loan I emailed Darcel and got no response. I’ve heard from her more about taking this survey then providing any help with my loan experience. 

BENJAMIN F.'s profile image
BENJAMIN F. 
on Birdeye

2 years ago

My experience with PennyMac was truly inspiring. So inspiring that, with the help of PennyMac I've opened my own business. Before PennyMac, I was told that the help that I needed was impossible to get. PennyMac changed all of that and they changed my life. Benjamin A 

RUDY S.'s profile image
RUDY S. 
on Birdeye

2 years ago

Easy process 

Kristy P.'s profile image
Kristy P. 
on Birdeye

2 years ago

Thank you for being there when I needed to refinance! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,225 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.