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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,248 reviews
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Joanne T.'s profile image
Joanne T. 
3 years ago

Our loan process with PennyMac was quick and straightforward. Every step was explained and questions answered. We were always able to reach our loan representative, Linda Horne, who went above and beyond to help us (we were out of town at time of settlement). We highly recommend PennyMac!! 

Michael A.'s profile image
Michael A. 
3 years ago

We are very pleased with the customer service of Penny Mac employees. Everyone has been pleasant to speak with and very accommodating. This was the main reason we chose to refinance our original loan with you. 

Edward S.'s profile image
Edward S. 
3 years ago

accurate time estimate on closing 

JOSE C.'s profile image
JOSE C. 
3 years ago

Charles Wood was GREAT! However when other got involved in the calls it became mor confusing and more stressful because it felt like communication break down on PennyMacs end. Finally closed thank you. I hope no one else has to go though what what we did. The decision to do this is already hard enough and should be more smooth with professionals handling the documents. 😏 

Lori L.'s profile image
Lori L. 
3 years ago

Requests for documents and uploads were very simple. The process was easy. 

Shabaresha H.'s profile image
Shabaresha H. 
3 years ago

Thank you samijo grant !! 

Leroy M.'s profile image
Leroy M. 
3 years ago

Very knowledgeable and caring people. 

Jerome G.'s profile image
Jerome G. 
3 years ago

Was completely awesome in all loan closing categories! 5 stars!! 

EMMANUEL L.'s profile image
EMMANUEL L. 
3 years ago

I am happy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,248 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.