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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

We are very pleased with the customer service of Penny Mac employees. Everyone has been pleasant to speak with and very accommodating. This was the main reason we chose to refinance our original loan with you. 

Lori L.'s profile image
Lori L. 
on Birdeye

2 years ago

Requests for documents and uploads were very simple. The process was easy. 

Leroy M.'s profile image
Leroy M. 
on Birdeye

2 years ago

Very knowledgeable and caring people. 

Jerome G.'s profile image
Jerome G. 
on Birdeye

2 years ago

Was completely awesome in all loan closing categories! 5 stars!! 

EMMANUEL L.'s profile image
EMMANUEL L. 
on Birdeye

2 years ago

I am happy 

John O.'s profile image
John O. 
on Birdeye

2 years ago

Very helpful and considerate. Made things very easy for me 

JENNIFER B.'s profile image
JENNIFER B. 
on Birdeye

2 years ago

Get more people working in departments so multiple requests for same documents does not occur. Very frustrating and makes one lose trust in the process. So not ever lose Darrel Thomas-Hagan’s, she was the best in trying to get things done!! 

OLFA O.'s profile image
OLFA O. 
on Birdeye

2 years ago

There was a lot of confusion with the money needed for closing. The closing date was moved do to miscommunication. 

Jeffery M.'s profile image
Jeffery M. 
on Birdeye

2 years ago

Overall great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.