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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Randall A.'s profile image
Randall A. 
on Birdeye

2 years ago

Five star good experience 

WILLIAM T.'s profile image
WILLIAM T. 
on Birdeye

2 years ago

Overall experience was fantastic 

CHARLES L.'s profile image
CHARLES L. 
on Birdeye

2 years ago

total time to re-finance was only a couple of weeks. friendly and professional staff at PennyMac. 

Bradley B.'s profile image
Bradley B. 
on Birdeye

2 years ago

Fast. Efficient. This is the easiest mortgage process I've ever been through. I'd recommend PennyMac to anyone, without reservation. 

Audriene P.'s profile image
Audriene P. 
on Birdeye

2 years ago

The experience went great and I'm very happy that my payments were able to be lowered and my interest is better.. 

DIANE K.'s profile image
DIANE K. 
on Birdeye

2 years ago

Better communications and expectations setting. I had to keep calling back to find out when closing would be and received different answers every time i call about how much i would need to bring to closing as well as if it had to be a certified check or not. I would never use Penny Mac for another loan, only used them this time as I thought since we were a current customer the experience would be easier, but this was not the case. 

Jonathan S.'s profile image
Jonathan S. 
on Birdeye

2 years ago

I refinanced with them when i already had a loan with them and they explained how i could lower my payments and still pay my mortgage off faster than before 

Krista P.'s profile image
Krista P. 
on Birdeye

2 years ago

Marcia was absolutely wonderful. She is the only one I felt like I could get on the phone and sincerely wanted to help. The documents and closing were the problem. My paperwork was not accurate. The deal changed after agreement and before closing. I love Pennymac, but was disappointed with this closing. 

CHARLIE P.'s profile image
CHARLIE P. 
on Birdeye

2 years ago

Better rate, not too complicated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.