PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
Select a rating
David S.'s profile image
David S. 
on Birdeye

2 years ago

I love the way PennyMac looked out for our interests and offered options guiding us through the entire process. 

Bettina B.'s profile image
Bettina B. 
on Birdeye

2 years ago

Professional and good communication 

Julia W.'s profile image
Julia W. 
on Birdeye

2 years ago

Friendly, patient service made this a smooth experience. 

Carleton Woodring I.'s profile image
Carleton Woodring I. 
on Birdeye

2 years ago

The process can be confusing but Sharonda was always quick to respond to our questions. She was very reassuring and helped us through the process at every stage. 

Mercedes Benitez M.'s profile image
Mercedes Benitez M. 
on Birdeye

2 years ago

Ms. Northcut was the essential catalyst in making this an excellent experience without her it wouldn’t have occurred I commend her greatly. 

Ronald P.'s profile image
Ronald P. 
on Birdeye

2 years ago

The quickest I've ever processed a loan. From the day I started to signing documents was 19 days. It could've been sooner but my schedule wouldn't allow it! Great Teamwork 

Mitchell Ball J.'s profile image
Mitchell Ball J. 
on Birdeye

2 years ago

The experience with your staff at Penny Mac was excellent service and beyond 

MELANIE R.'s profile image
MELANIE R. 
on Birdeye

2 years ago

Lack of communication. No one could answer my questions was transferred from one department to another. Never received follow up from Anna until the issue was completely escalated. When I did her from Anna the situation was already resolved by another member. Being an existing Pennymac customer I was extremely disappointed in the service I received. 

Elizabeth Lewis T.'s profile image
Elizabeth Lewis T. 
on Birdeye

2 years ago

Everything was up to date at all time 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.