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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,259 reviews
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Audriene P.'s profile image
Audriene P. 
3 years ago

The experience went great and I'm very happy that my payments were able to be lowered and my interest is better.. 

Veronica J.'s profile image
Veronica J. 
3 years ago

My experience was phenomenal! I will recommend others to PennyMac! 

DIANE K.'s profile image
DIANE K. 
3 years ago

Better communications and expectations setting. I had to keep calling back to find out when closing would be and received different answers every time i call about how much i would need to bring to closing as well as if it had to be a certified check or not. I would never use Penny Mac for another loan, only used them this time as I thought since we were a current customer the experience would be easier, but this was not the case. 

Jonathan S.'s profile image
Jonathan S. 
3 years ago

I refinanced with them when i already had a loan with them and they explained how i could lower my payments and still pay my mortgage off faster than before 

Krista P.'s profile image
Krista P. 
3 years ago

Marcia was absolutely wonderful. She is the only one I felt like I could get on the phone and sincerely wanted to help. The documents and closing were the problem. My paperwork was not accurate. The deal changed after agreement and before closing. I love Pennymac, but was disappointed with this closing. 

CHARLIE P.'s profile image
CHARLIE P. 
3 years ago

Better rate, not too complicated. 

JUN O.'s profile image
JUN O. 
3 years ago

quick respond and proffessional 

Chad C.'s profile image
Chad C. 
3 years ago

Marcia was great and came through and saved the day 

Craig H.'s profile image
Craig H. 
3 years ago

Was quick and easy with Brandi 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,259 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.