PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
Select a rating
Labell N.'s profile image
Labell N. 
4 years ago

The loan officer was really friendly and very good at orchestrating me through the loan process. It went smoothly and was really fast 

Victor D.'s profile image
Victor D. 
4 years ago

Someone on the team chose an appraiser from 200 miles away from our home despite the fact that my home town is bigger and has many suitable appraisers. This resulted in a charge for the appraisal almost 500% higher than the norm. There was a long delay in closing because no one was taking responsibility for what was clearly an error. After a long delay PennyMac absorbed the charge but as a result I was not able to refinance a larger amount because interest rates had changed. Choosing the right appraiser, admitting to the mis... read more

Lia X.'s profile image
Lia X. 
4 years ago

Fast and very accurate time frame! 

Rebecca B.'s profile image
Rebecca B. 
4 years ago

Everything was explained properly and all communication was great. Uploading documents seemed to be the only small glitch, where documents were uploaded, and I could see the docs, but they were requested again. Other than that, everything was seamless, clear and quick! 

JAMES K.'s profile image
JAMES K. 
4 years ago

Mario and the whole team just did everything in professional and easy to follow process. 

Gita Johnson W.'s profile image
Gita Johnson W. 
4 years ago

Very professional Ms. Darcel was very pleasant and professional 😊she was able to coach and direct me what to do so my process with my loan will move forward. Great individual for this department!! 

EUGENE J.'s profile image
EUGENE J. 
4 years ago

Quick, matched offer from different lender, great rate with cash out, closed within expected timeframe and process followed exactly as described. 

Craig B.'s profile image
Craig B. 
4 years ago

I don’t want to write a review but the survey is complete 

Daniel J.'s profile image
Daniel J. 
4 years ago

The dang survey has been spamming me to the level of harassment. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.