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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great and easy process overall, just wish there was an option conveyed to not have PMI in my loan and what that would have looked like.
Easy process
This process is tedious and difficult. There was a bit of a communication snafu about call times which caused the process to be prolonged and I received lots of irritating phone calls and emails giving me time parameters to call back which were not possible. Once I was made aware that I could actually call after business hours, the process moved along more quickly and with less frustration on my part.
Everything and everybody were very professional
Great job!
Sharonda was excellent, very communicative and kept me informed about all processes and timeline so I know what to expect. I would definitely use Pennymac again as well as refer to friends and family.
All my concerns were acknowledged and put to rest. Communication was excellent. My needs were absolutely met without problems.
More accurate communication. Especially when I point out that the scheduled day of signing the closing documents is a Federal Holiday, yet am told that it could still happen that day. Only to later be contacted by the notary who was given Saturday as the appointment, not Monday. Then later to be told Monday does not work, because it is in fact a holiday. So then we had to schedule it for Tuesday.
Such a smooth, easy process. Thank you!
PENNYMAC has a 4.6 star rating with 3,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.