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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Andrew D.'s profile image
Andrew D. 
on Birdeye

2 years ago

Great and easy process overall, just wish there was an option conveyed to not have PMI in my loan and what that would have looked like. 

Jeffrey G.'s profile image
Jeffrey G. 
on Birdeye

2 years ago

Easy process 

Leslie R.'s profile image
Leslie R. 
on Birdeye

2 years ago

This process is tedious and difficult. There was a bit of a communication snafu about call times which caused the process to be prolonged and I received lots of irritating phone calls and emails giving me time parameters to call back which were not possible. Once I was made aware that I could actually call after business hours, the process moved along more quickly and with less frustration on my part. 

John Cordle S.'s profile image
John Cordle S. 
on Birdeye

2 years ago

Everything and everybody were very professional 

Katessa H.'s profile image
Katessa H. 
on Birdeye

2 years ago

Great job! 

GILLIAN G.'s profile image
GILLIAN G. 
on Birdeye

2 years ago

Sharonda was excellent, very communicative and kept me informed about all processes and timeline so I know what to expect. I would definitely use Pennymac again as well as refer to friends and family. 

Dustin H.'s profile image
Dustin H. 
on Birdeye

2 years ago

All my concerns were acknowledged and put to rest. Communication was excellent. My needs were absolutely met without problems. 

Wesley S.'s profile image
Wesley S. 
on Birdeye

2 years ago

More accurate communication. Especially when I point out that the scheduled day of signing the closing documents is a Federal Holiday, yet am told that it could still happen that day. Only to later be contacted by the notary who was given Saturday as the appointment, not Monday. Then later to be told Monday does not work, because it is in fact a holiday. So then we had to schedule it for Tuesday. 

JACOB F.'s profile image
JACOB F. 
on Birdeye

2 years ago

Such a smooth, easy process. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.