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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,230 reviews
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Beatriz E.'s profile image
Beatriz E. 
on Birdeye

2 years ago

Brenda was there to help me when I had a question. 

Lori S.'s profile image
Lori S. 
on Birdeye

2 years ago

Overall experience was pretty good. The amount of time it took was much longer than expected and that was not communicated well, however I would recommend PennyMac and overall pleased with transaction. 

VIJAY P.'s profile image
VIJAY P. 
on Birdeye

2 years ago

The whole process was fast and easy. 

Rory H.'s profile image
Rory H. 
on Birdeye

2 years ago

I was able to talk to an actual person and did not have to wait on hold for long periods of time. 

Peter R.'s profile image
Peter R. 
on Birdeye

2 years ago

Asking for docs and information they already had. Not being able to contact anyone directly. No responses to emails. And the title provider (Service Link) was terrible. Nobody could get the deed correct. They sent someone to my house to sign (we took work off) and the documents were completely wrong. The next time, they were still wrong. Service Link does not respond to emails. Good rate, though. 

Richard B.'s profile image
Richard B. 
on Birdeye

2 years ago

I only had a couple interactions. She was fine and answered my questions. 

Gloria J M.'s profile image
Gloria J M. 
on Birdeye

2 years ago

Professional. Clarity about what to expect. Knowledgeable and helpful in overall processing. Client friendly , staff very supportive throughout the process. The overall transactions required were handled in a very timely manner. 

Edwin P.'s profile image
Edwin P. 
on Birdeye

2 years ago

It was a quick and easy process to refinance with Penny Mac. The option of checking the loan status information online is convenient and is quite helpful. 

Jeremy M.'s profile image
Jeremy M. 
on Birdeye

2 years ago

Brandy was helpful. Pennymac was fine. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.