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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,259 reviews
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VIJAY P.'s profile image
VIJAY P. 
3 years ago

The whole process was fast and easy. 

Rory H.'s profile image
Rory H. 
3 years ago

I was able to talk to an actual person and did not have to wait on hold for long periods of time. 

Peter R.'s profile image
Peter R. 
3 years ago

Asking for docs and information they already had. Not being able to contact anyone directly. No responses to emails. And the title provider (Service Link) was terrible. Nobody could get the deed correct. They sent someone to my house to sign (we took work off) and the documents were completely wrong. The next time, they were still wrong. Service Link does not respond to emails. Good rate, though. 

Michael W.'s profile image
Michael W. 
3 years ago

Excellent service! 

Nicholas A.'s profile image
Nicholas A. 
3 years ago

Anna was very responsive and proactively contacted me about various steps in the process. 

Brandon N.'s profile image
Brandon N. 
3 years ago

Mr. Johnson was very friendly and very helpful, he answered all our questions and the whole process went very smoothly. 

Thelbert R.'s profile image
Thelbert R. 
3 years ago

Everyone we spoke to were very kind courteous and friendly. They answered our questions gracefully and remained professional through the process. Communication was great 

Emilio L.'s profile image
Emilio L. 
3 years ago

Mr. Brandon Samayoa treated me not like "just another customer" wanting to refinance, but as if I was family. He answered all my questions and attended to my concerns which I had quite a few, even after the closing date. He assured everything will be alright... and it was. Thank you for all the effort making this process so organized. 

Edna P.'s profile image
Edna P. 
3 years ago

Professionalism and closing in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,259 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.