This profile has been claimed by the business owner or representative.
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
.............
The weekly calls to communicate the progress of the loan process was fantastic.
Darcel was very knowledgeable and willing to help. She answered all my questions and helped me clarify some points of concern.
Great experience- the only suggestion is less people handling documents- we had multiple people requesting a document that had already been received and approved but others could not find.
The whole process was fast and easy.
I was able to talk to an actual person and did not have to wait on hold for long periods of time.
Asking for docs and information they already had. Not being able to contact anyone directly. No responses to emails. And the title provider (Service Link) was terrible. Nobody could get the deed correct. They sent someone to my house to sign (we took work off) and the documents were completely wrong. The next time, they were still wrong. Service Link does not respond to emails. Good rate, though.
BRANDON was very nice and easy to talk to. He answered our questions promptly.
Professionalism and closing in a timely manner.
PENNYMAC has a 4.5 star rating with 3,276 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.