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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,241 reviews
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Richard F.'s profile image
Richard F. 
3 years ago

I breezed through the first three quarters of the process. Then I was asked to provide a record of additional savings funds. They would not take my wife's saving account. when I sent in my savings for more than what was asked, they would not take a printout with the banks stamp and a bank officers' signature on it. The cash back loan is not supposed to need a customer to provide reserve funds. What was that all about. I almost went with B of A. Even Key bank said they would have treated me better. Marcia and Jimmie were the ... read more

Avinash Reddy P.'s profile image
Avinash Reddy P. 
3 years ago

It was a great experience to work with the team from the application to closing process 

Nina B.'s profile image
Nina B. 
3 years ago

Both Linda Horne and Ashley Ramos did their job in an 'above and beyond' manner with professionalism, courtesy, and expedience. I was impressed by both and by PennyMac. Our refinance went smoothly and all hiccups were handled quickly and appropriately! 

Josue V.'s profile image
Josue V. 
3 years ago

Better than expected 

Jeri M.'s profile image
Jeri M. 
3 years ago

Communication and support were absolutely perfect - above and beyond my expectations! 

STEVEN B.'s profile image
STEVEN B. 
3 years ago

Not everyone was on the same page. Things were being requested that had already been provided. Need to make sure everyone is updated as to the status better 

Kamaraju S.'s profile image
Kamaraju S. 
3 years ago

The entire experience of refinancing was very pleasant. Throughout the process loan officer was available for any clarification. Review process was quick and any requirement was clearly defined and which document was required. 

Shaochen Y.'s profile image
Shaochen Y. 
3 years ago

I still haven’t received the closing document on email or usps mail. The Amrock singing agent brought a copy for me to sign. Am I getting a copy? Other than this little flaw, everything else was great! 

NICHOLAS H.'s profile image
NICHOLAS H. 
3 years ago

Easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,241 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.