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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Shelley P.'s profile image
Shelley P. 
4 years ago

To many people in this process. No communication between each other. Asked several times by different people to send paperwork I already sent 

JILL K.'s profile image
JILL K. 
4 years ago

After the initial interview and application, most of the communication and requests were emailed. The Closing process conducted by La Wanda Benson was completed quickly and efficiently. I'm thinking this refinance was a positive experience. Thank you Pennymac! 

Charles R.'s profile image
Charles R. 
4 years ago

Overall great experience 

Lashante K.'s profile image
Lashante K. 
4 years ago

She was prompt in responding and following up. She was professional and if she didn’t know something, she sought out the answer. 

Kane P.'s profile image
Kane P. 
4 years ago

It had nothing to do with Ashton, only a question from another one of your staff I had that only got answered last minute because I called. When I was told I would have a call back, if not an answer, before closing. I called and actually got the women how was supposed to call me. Only to find out she had known for 3 days, but never called. 

Dean O.'s profile image
Dean O. 
4 years ago

Save money and great people to work with thank you 

Josue V.'s profile image
Josue V. 
4 years ago

Better than expected 

Shaochen Y.'s profile image
Shaochen Y. 
4 years ago

I still haven’t received the closing document on email or usps mail. The Amrock singing agent brought a copy for me to sign. Am I getting a copy? Other than this little flaw, everything else was great! 

NICHOLAS H.'s profile image
NICHOLAS H. 
4 years ago

Easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.