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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,259 reviews
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ROBERT N.'s profile image
ROBERT N. 
3 years ago

Great person to work with 

Dinah B.'s profile image
Dinah B. 
3 years ago

Very thorough, diligent and ensured I was taken care of. Always communicated and made sure to leave messages with directions if I was unable to speak via phone. 

Tommy E.'s profile image
Tommy E. 
3 years ago

Great service for sure 

Christina B.'s profile image
Christina B. 
3 years ago

Very confusing process, staff could not answer my questions, closing costs changed multiple times, the process was confusing and not clear. I still don't know how or when my funds to pay off debts will be addressed. I still don't know where the $20,000 in equity went in this process as nobody could answer my questions. 

PRISCILLE WONJI C.'s profile image
PRISCILLE WONJI C. 
3 years ago

Great experience 

JASON K.'s profile image
JASON K. 
3 years ago

Easy process and smooth transition 

Kenneth F.'s profile image
Kenneth F. 
3 years ago

Thank you for a quick and easy refinance 

SRIKANTH P.'s profile image
SRIKANTH P. 
3 years ago

Took 3 month from the start, multiple calls, different people to deal with and the closing numbers don’t always match 

Cindy R.'s profile image
Cindy R. 
3 years ago

This process was almost seamless. That was a first in all the purchase and refinancing experiences I’ve had over the last 20 years. I’m so appreciative of the process used by PennyMac. I didn’t have to send over the same documents repeatedly nor were there any holdups. There were also no convoluted instructions—things were clear and I was able to follow them. Any questions I may have had were answered quickly and the lines of communication were open any time I might’ve needed clarification The only issue I had was a slight ... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,259 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.