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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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RAMONA V.'s profile image
RAMONA V. 
on Birdeye

2 years ago

We were told that Penny Mac would send checks to pay off some of the loans directly to some of the creditors, but we received all the checks. Also, we were asked several times for our routing bank number for the cash out amount to be wired, this didn’t happen. We received a check instead. 

Zainab H.'s profile image
Zainab H. 
on Birdeye

2 years ago

Promptness and customer care 

Tarren L.'s profile image
Tarren L. 
on Birdeye

2 years ago

Easy to work with. Answered all questions in a timely manner. Thank you 

Myesha T.'s profile image
Myesha T. 
on Birdeye

2 years ago

Everything went according to the plan, there were no surprises, or sudden changes in the process. Everyone that I spoke to was pleasant and answered my questions promptly. 

0031h3107 D.'s profile image
0031h3107 D. 
on Birdeye

2 years ago

The process was simple and easy 

Marc Deloison J.'s profile image
Marc Deloison J. 
on Birdeye

2 years ago

Nice and friendly 

Jack C.'s profile image
Jack C. 
on Birdeye

2 years ago

The Penny Mac loan team was outstanding with thanking care of everything promptly and accurately. 

Efrain C.'s profile image
Efrain C. 
on Birdeye

2 years ago

They where great in helping and friendly its was a good feeling will recommend to anyone and family great people great service and friendly 

Sean Clark S.'s profile image
Sean Clark S. 
on Birdeye

2 years ago

Very smooth from start to finish. All question were promptly answered and they were knowledgeable. Tech support helped me with uploading docs which made my lift easer. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.