This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were told that Penny Mac would send checks to pay off some of the loans directly to some of the creditors, but we received all the checks. Also, we were asked several times for our routing bank number for the cash out amount to be wired, this didn’t happen. We received a check instead.
Promptness and customer care
Easy to work with. Answered all questions in a timely manner. Thank you
Everything went according to the plan, there were no surprises, or sudden changes in the process. Everyone that I spoke to was pleasant and answered my questions promptly.
The process was simple and easy
Nice and friendly
The Penny Mac loan team was outstanding with thanking care of everything promptly and accurately.
The PennyMac team was awesome but more specifically, Omar. I was so appreciative of his communication but taking it a step further and actually following through with requests. I felt supported and more importantly, I felt he was a solid partner in the process. He was professional, understanding and timely. PennyMac is lucky to have someone like Omar on their team. If there is an opportunity for him to receive recognition for client experience I am more than happy to speak to anyone regarding my positive experience in more... read more
Everything went great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,230 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.