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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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ARTHUR M.'s profile image
ARTHUR M. 
on Birdeye

3 years ago

There was no B.S. the process was easy and unlike the other brands I called, they stayed in touch with me throughout the entire process. Courteous and knowledgeable. 

Nancy C.'s profile image
Nancy C. 
on Birdeye

3 years ago

Better communication. I feel like Monique did the best she could that she was given. There were some promised calls that were never made or returned but I think that’s more due to not having the answers yet. I’m not sure why our refinance was delayed a whole month but a lot of my issues that I had during the process were do to Rodney on my team not being reachable for questions. When he was finally tracked down a week later he gave incorrect information that delayed the closing. 

Stephanie R.'s profile image
Stephanie R. 
on Birdeye

3 years ago

Everything was smooth, efficient and professional! 

MELVIN Green J.'s profile image
MELVIN Green J. 
on Birdeye

3 years ago

The closing process was very thorough and all my questions were answered. This made me very comfortable proceeding with my refinance. 

Antonio Barron S.'s profile image
Antonio Barron S. 
on Birdeye

3 years ago

THE LOAN PROCESS WAS A CHALLENGE, IN THIS DIFFICULT TIME AS THE PANDEMIC., BUT THE LOAN OFFICERS GOT THE TIME AND EXPERIENCE TO KEEP THE PROCESS IN TIME. IT WAS A GREAT EXPERIENCE WORKING WITH THEM. THANK YOU. 

Kevin L.'s profile image
Kevin L. 
on Birdeye

3 years ago

Everyone we dealt with was very knowledgeable and friendly. It was a true joy for us! 

TYLER W.'s profile image
TYLER W. 
on Birdeye

3 years ago

Barbara was great. Always returned calls/messages within reasonable time. Due to the boom in refinance demand it took longer that I thought but out of her control so no hard feelings. 

ALISIA E.'s profile image
ALISIA E. 
on Birdeye

3 years ago

Everyone was friendly and caring. Especially Mr. Charles and Ms. Barbara 

AARON J.'s profile image
AARON J. 
on Birdeye

3 years ago

Excellent process. Jericha was very helpful and we never experience any issues at any point during the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.