This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great
All three of the guys i worked with explained the process and expectations very well
We are retired and on a fixed income so the rate we were able to get made us very happy with the refy process.
I was pleased with my overall experience. There were times that I wanted better follow up with communication. Nonetheless, the closing time and document request process went smoothly. I would certainly recommend working with PennyMac for your loan servicing needs.
My wife and I had a great experience. Rebekah Letona was very professional and well organized. From start to finish, she did an outstanding job! I would recommend her to anyone.
The process was great except for having to reschedule the closing at our home. There was some trouble getting a notary. However, the one we wound up with was wonderful (Colleen)!
Overall the process worked well. There was a some unnecessary back and forth for documentation that wasn't actually needed, but once that was squared away, everything went fine. Jericha was very helpful and managed my concerns throughout the process well.
The beginning and middle parts of this process were great. Jerrica was a great communicator. The end of the process was where everything fell apart. The purpose of this refi was to pull out $10K in equity. This did not happen. All calls to the team were never returned. Very frustrating and disappointing.
Gray servicd
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,254 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.