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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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DOUGLAS C.'s profile image
DOUGLAS C. 
on Birdeye

3 years ago

All three of the guys i worked with explained the process and expectations very well 

Marco D.'s profile image
Marco D. 
on Birdeye

3 years ago

I was pleased with my overall experience. There were times that I wanted better follow up with communication. Nonetheless, the closing time and document request process went smoothly. I would certainly recommend working with PennyMac for your loan servicing needs. 

JON A.'s profile image
JON A. 
on Birdeye

3 years ago

Overall the process worked well. There was a some unnecessary back and forth for documentation that wasn't actually needed, but once that was squared away, everything went fine. Jericha was very helpful and managed my concerns throughout the process well. 

John O.'s profile image
John O. 
on Birdeye

3 years ago

Gray servicd 

Laurie L.'s profile image
Laurie L. 
on Birdeye

3 years ago

I am very happy I stayed with my current mortgage holder PennyMac Loan Services. They were very easy to work with aside from one detail regarding the closing of my refinance. Overall I am so pleased to have received a fantastic interest rate and I would highly recommend them to others seeking to refinance their mortgage. 

EUGENE Mack J.'s profile image
EUGENE Mack J. 
on Birdeye

3 years ago

The entire process was seamless. Great job. 

Darrell A.'s profile image
Darrell A. 
on Birdeye

3 years ago

Had Barbara been my point of contact from beginning of process to conclusion, it would have ran smoother, the initial reps were not good. Also the closing costs were extremely high 

Omar F.'s profile image
Omar F. 
on Birdeye

3 years ago

Better communication is needed. 

MILLIO CICCIARELLI J.'s profile image
MILLIO CICCIARELLI J. 
on Birdeye

3 years ago

Couldn't ask for a smoother refinance from start to closing!!! Highly recommend 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.