This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
She was very helpful
VA refinance was very easy and simple - thank you!
Communication from My Team was pretty much only one way...they would notify me of the random progress and general information, but when I would follow up or reach out with any questions, I didn't hear anything back.
Everyone with PennyMac was very helpful.
Overall, the loan process is great from application to closing, PennyMac will guide you through. The initial application was very fast and timely, however I feel that the loan review took very long time, I have not received any update for almost a month after submitting all the required documents, not until I followed up, that's the only time my loan gets traction again and took almost another month to close. There were also confusions with the title company and the closing cost calculations.
From begining to the end of the closing went extremely smooth. This wad the best home buying/refinance process that I have ever experienced in all my home purchases. Richard was great and very easy to work with, he kept me informed step by step and made sure my wife and I understood the #s and process. I'm still amazed at how stress less and effortless the refi process was with Pennymac, I'm definitely recommending PennyMac to family and friends.
Overall I loved the service.
Communication was horrible! I regretted refinancing halfway through calls were unanswered, agent would say to expect a call from them but would never call, agent would say they get assistance with answering questions but never follow up. Horrible communication made the process soooo stressful!!!
It was exactly what i wanted and expected and more.. every email was answered quick and if there was a mistake it was fixed fast! Would definitely recommend and won’t be going anywhere else!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,271 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.