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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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Jonathan T.'s profile image
Jonathan T. 
5 years ago

Great experience 

Jason E.'s profile image
Jason E. 
5 years ago

Easy 

DANIEL S.'s profile image
DANIEL S. 
5 years ago

The refinance process couldn’t have been easier. 

ANGELA B.'s profile image
ANGELA B. 
5 years ago

I feel that the process should have been a quicker process. The communication could have been better. Someone could have called weekly since the whole process took from August & just closed in November. 

Christina L.'s profile image
Christina L. 
5 years ago

Katelyn was great!! She was easy to deal with and on top of everything!! 

Charles M.'s profile image
Charles M. 
5 years ago

Jericha was amazing to work with she went above and beyond in my opinion when the title company was having some issues and did what she could to help solve the problems. Definitely made the experience much better. I would highly recommend doing business with her again if I need another mortgage loan in the future. 

Brian C.'s profile image
Brian C. 
5 years ago

Fast and simple refinance. Great communication. Easy closing. Thanks again Brian 

DANIEL F.'s profile image
DANIEL F. 
5 years ago

Still waiting on my check that was supposed to issued at closing that was not at closing. It's been a month. 

Mcvay Iii C.'s profile image
Mcvay Iii C. 
5 years ago

Inability to communicate with the requisite personnel to get clarity on preceding steps. I felt I was given the run around; I was promised return calls and received zero follow-up. The process has taken so long that I am receiving calls from the collections department because I changed my auto drafts to coincide with the new loan. I am very disappointed with Penny at this point. If my issue is not resolved within 24 hours I am going to void the contract. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.