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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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CHARLES M.'s profile image
CHARLES M. 
on Birdeye

3 years ago

Jericha was amazing to work with she went above and beyond in my opinion when the title company was having some issues and did what she could to help solve the problems. Definitely made the experience much better. I would highly recommend doing business with her again if I need another mortgage loan in the future. 

Brian C.'s profile image
Brian C. 
on Birdeye

3 years ago

Fast and simple refinance. Great communication. Easy closing. Thanks again Brian 

Erika B.'s profile image
Erika B. 
on Birdeye

3 years ago

We had a positive experience with PennyMac. Our Home Loan Specialist, Katelyn, was helpful throughout the entire process. She was pleasant, responsive and a pleasure to work with. 

DANIEL F.'s profile image
DANIEL F. 
on Birdeye

3 years ago

Still waiting on my check that was supposed to issued at closing that was not at closing. It's been a month. 

McVay Chambers I.'s profile image
McVay Chambers I. 
on Birdeye

3 years ago

Inability to communicate with the requisite personnel to get clarity on preceding steps. I felt I was given the run around; I was promised return calls and received zero follow-up. The process has taken so long that I am receiving calls from the collections department because I changed my auto drafts to coincide with the new loan. I am very disappointed with Penny at this point. If my issue is not resolved within 24 hours I am going to void the contract. 

Martina D.'s profile image
Martina D. 
on Birdeye

3 years ago

Returned calls ASAP. Friendly and efficient  

James M.'s profile image
James M. 
on Birdeye

3 years ago

Took longer than expected. Same documents requested multiple times 

MARK C.'s profile image
MARK C. 
on Birdeye

3 years ago

Done with less paperwork. Except for a small glitch in E signing all went smooth. Closing process was professional and pleasant! 

STACEY M.'s profile image
STACEY M. 
on Birdeye

3 years ago

Super happy with my refi process! They were very quick to answer any questions I had. Easy process. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.