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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy process! Highly recommend PennyMac!
Easy
The refinance process couldn’t have been easier.
I feel that the process should have been a quicker process. The communication could have been better. Someone could have called weekly since the whole process took from August & just closed in November.
Katelyn was great!! She was easy to deal with and on top of everything!!
We had a positive experience with PennyMac. Our Home Loan Specialist, Katelyn, was helpful throughout the entire process. She was pleasant, responsive and a pleasure to work with.
Still waiting on my check that was supposed to issued at closing that was not at closing. It's been a month.
Inability to communicate with the requisite personnel to get clarity on preceding steps. I felt I was given the run around; I was promised return calls and received zero follow-up. The process has taken so long that I am receiving calls from the collections department because I changed my auto drafts to coincide with the new loan. I am very disappointed with Penny at this point. If my issue is not resolved within 24 hours I am going to void the contract.
Returned calls ASAP. Friendly and efficient
PENNYMAC has a 4.5 star rating with 3,259 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.