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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The refinance process couldn’t have been easier.
Katelyn was great!! She was easy to deal with and on top of everything!!
Jericha was amazing to work with she went above and beyond in my opinion when the title company was having some issues and did what she could to help solve the problems. Definitely made the experience much better. I would highly recommend doing business with her again if I need another mortgage loan in the future.
Fast and simple refinance. Great communication. Easy closing. Thanks again Brian
We had a positive experience with PennyMac. Our Home Loan Specialist, Katelyn, was helpful throughout the entire process. She was pleasant, responsive and a pleasure to work with.
Still waiting on my check that was supposed to issued at closing that was not at closing. It's been a month.
Inability to communicate with the requisite personnel to get clarity on preceding steps. I felt I was given the run around; I was promised return calls and received zero follow-up. The process has taken so long that I am receiving calls from the collections department because I changed my auto drafts to coincide with the new loan. I am very disappointed with Penny at this point. If my issue is not resolved within 24 hours I am going to void the contract.
Returned calls ASAP. Friendly and efficient
Took longer than expected. Same documents requested multiple times
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.