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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Michael P.'s profile image
Michael P. 
on Birdeye

3 years ago

Rewarded me for bein a current customer. 

BRYAN G.'s profile image
BRYAN G. 
on Birdeye

3 years ago

Process was straightforward. 

JINSIL M.'s profile image
JINSIL M. 
on Birdeye

3 years ago

This was our first time re-financing so we didn't really know what to expect. PennyMac made everything so easy and easy to understand. We closed right on time without any problems. Thank you so much for making what could be a stressful thing so easy and stressless! 

RICHARD P.'s profile image
RICHARD P. 
on Birdeye

3 years ago

It was a very quick process. That’s good. It was nice to be able to stay with my current provider. It took a couple requests to get an answer to a question about the closing document. I was told the VA requires no longer than a 36 month payback yet the document at signing said it was going to be 42 months. Hmm. The process may have been rushed. But, no regrets. 

Bianca B.'s profile image
Bianca B. 
on Birdeye

3 years ago

Fast and easy process! 

MICHAEL HOWK I.'s profile image
MICHAEL HOWK I. 
on Birdeye

3 years ago

Smooth process. Professional team. 

Christopher G.'s profile image
Christopher G. 
on Birdeye

3 years ago

I had a hard time rating my experience. I’m not one to get worked up, so it’s really not a big deal, but the process was not cut and dry and easily could have frustrated someone wanting better communication. Requests for signatures were received and not actually needed, I’d email directly with a question and only get the automated response to expect a delay, and at the end out closing date was chosen and then no one showed up. Small annoyances to me, but not great business practices. 

HARRY F.'s profile image
HARRY F. 
on Birdeye

3 years ago

Good communication and fast 

CARSON W.'s profile image
CARSON W. 
on Birdeye

3 years ago

The application process for a refinancing was surprisingly much simpler than I expected it to be. Thanks to some great advice from Tyler, I chose a rate that has huge benefits over the life of the loan. Thanks Tyler! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.