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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Edmund E.'s profile image
Edmund E. 
on Birdeye

3 years ago

Samio Grant is very helpful and knowledgeable. She help my refinance processing easy until closing. She have a great costumer service. Thank you. 

KEVIN S.'s profile image
KEVIN S. 
on Birdeye

3 years ago

Loan took over 3months to close. Fees were higher than originally disclosed. 

GEOFFREY K.'s profile image
GEOFFREY K. 
on Birdeye

3 years ago

I was kept updated on the process regularly which was very helpful. When I had a question, a response came usually within 24 hours. Closing date changed from early October to early November but I was notified in plenty of time. Very easy process. 

LINDA P.'s profile image
LINDA P. 
on Birdeye

3 years ago

My contacts were most helpful very patient and very informative and super nice to work with! 

John S.'s profile image
John S. 
on Birdeye

3 years ago

10/10 would recommend 

ENOCH Osei-Tutu A.'s profile image
ENOCH Osei-Tutu A. 
on Birdeye

3 years ago

The closing documents were wrong. Insurance payment which was due in August is still not paid up till date and I have been spending countless hours talking. 

Louis A.'s profile image
Louis A. 
on Birdeye

3 years ago

The entire loan process was very pleasant and straightforward, even during these difficult times for our nation. 

VICTORIA M.'s profile image
VICTORIA M. 
on Birdeye

3 years ago

I was asked multiple times for the same documents. I would send emails and get zero response. I was told my closing cost would be close to my monthly payments. I I received 5 different closing documents. The original one was 4 times my monthly payment. I was scheduled to close on a Sunday. So that Friday I called at least 10 times and emailed in between those calls, no response. I needed my closing cost to get a check. I was given one number, when the notary showed it, it was of course higher. 

Rodney B.'s profile image
Rodney B. 
on Birdeye

3 years ago

Everything was as expected 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.