PENNYMAC

Samantha D. 

on Birdeye

5 years ago

fROM START TO FINISH OF MY REFINANCE, I HAD NO PROBLEMS, EVERYTHING THEY NEEDED WAS TOLD AT THE BEGINNING OF THE PROCESS AND THERE WASN'T ANYTHING ELSE THAT I NEEDED TO DO. I HAD SOME ISSUES WITH IDENTIFICATION AND MY LOAN PROCESSOR DID EVERYTHING SHE COULD TO MAKE SURE THAT WE WERE ABLE TO SIGN AND CLOSE! EVERYTHING WORKED OUT THE WAY IT WAS SUPPOSED TO. 

KELLY M. 

on Birdeye

5 years ago

Everything was fast and easy ! Everyone was very friend and easy to work with ! My experience was exceptional! 

JEROME P. 

on Birdeye

5 years ago

With the COVID 19 virus going on. They were very professional to have my loan process. I’m very satisfied it closed ahead of time. 

Hyman B. 

on Birdeye

5 years ago

During this loan process documents that had already been requested and submitted were requested multiple times after. While going through the process the agent was unable to provide accurate information as it pertained to why closing amounts increased and if certain payments would be applied to my closing amount. During the process I received a few emails that stated that I would be contacted every 7 days in reference to my loan and that was not accurate. Sometimes it would be almost two weeks. 

Pierre J. 

on Birdeye

5 years ago

The experience was great ant Barbara was there for me every steps of the way..5* 

Brenda J. 

on Birdeye

5 years ago

Barbara Hernandez kept me updated during the entire process. The closing went smoothly. Everything was done in a timely matter and made very easy for me. 

LATRICE D. 

on Birdeye

5 years ago

I did a streamline refinance and it was just that streamline. My experience was swift and my finance representative (Barbara Bellamy) was informative and kept me abreast with needed details. This refinance saved me nearly $400 a month. I'm so thankful and grateful. 

NATHANIEL M. 

on Birdeye

5 years ago

We are so happy with PennyMac 

EUGENE BELL J. 

on Birdeye

5 years ago

It took over 2 months to close