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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Barbara was very pleasant to work with she was excellent. The only problem we had is with the title company getting a notary on a set time and or even showing up to the appointment. Several times the appointment was canceled. Extending the closing time.
Excellent originator, processor and closer. Closing time exceeded my expectations. More paperwork than expected but not an issue. Definitely consider PENNYMAC when refinancing. WWW
thanks
Great professionalism from staff from start to finish. All options were well explained and I think all the loan options were laid out for me so that I was able to make well-informed choices. Really glad I called PennyMac! David Kelly provided fantastic customer service, went above and beyond.
Samijo was great. Very professional, very skilled, very courteous. A pleasure working with her.
The process was quick and easy even when I kinda got stuck on a step I was called back and explained the process . They actually closed quicker than I expected and worked around my time frame while I was on vacation. Everything was prepared and ready when I returned and the agent wore a mask and was friendly and we maintained our social distancing as well.i literally have nothing at all to say negative about of the people or process.
I submitted my VA rapid refi and it was supposed to close on September 2nd. The notary showed up with paperwork completely wrong. In fact, some of the documents said Penny Mac was paying me over $300k in closing. Additionally, the closing did not accurately depict my payment by $600. When the issue was identified it took 6 additional weeks to correct the issue. This was completely disappointing but if it were me, you would hit my credit. Unsatisfied and disappointed in the process and Penny MAC.
great experience, it was an easy process with plenty of help if you need it!
Difficult in getting ahold of processor for clarification questions. Some confusion on the closing date.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,271 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.