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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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TENG Y.'s profile image
TENG Y. 
6 years ago

Took too long to close, the new loan is not reflecting the last payment PennyMac took from old loan. Still don’t know if the last payment to the old loan will be credited to the new loan. Pretty frustrated, in all honesty. 

Julie A.'s profile image
Julie A. 
6 years ago

This refi was so fast! We’ve been pleasantly surprised with how easy working with Penny Mac has been. Please don’t ever sell our loan. We’d like to continue with PennyMac for the life of our loan. 

VICENTE M.'s profile image
VICENTE M. 
6 years ago

Fast and easy better rates then most 

Rebecca R.'s profile image
Rebecca R. 
6 years ago

It was effortless from beginning to end. I submitted a simple request for refinancing information from the website and received a call with 5 minutes. I then was provided a number of options and I appreciated that I was not just given the differences in dollar amounts, but that the pros and cons of each option was explained to me. As the process moved along I quickly had any questions answered due the open line of communication I was offered. Great experience overall, Thank You!!!!! 

Leslie Cooper J.'s profile image
Leslie Cooper J. 
6 years ago

The process of financing or refinancing home loans can be frustrating and bothersome. This was not the experience I encountered. My loan processor was very kind and often contacted me to update me on the status. She directed me to resources when I have questions she couldn’t answer. All in all I had a good experience with my refi. 

Joseph S.'s profile image
Joseph S. 
6 years ago

Quick, efficient and concise... everything you want from the refinance process, PennyMac "far exceeded" our expectations! 

Linda B.'s profile image
Linda B. 
6 years ago

RONSHA LAWSON and everyone from the team were very knowledgeable, courteous and kept us informed through the process. Process went very smoothly. The whole process was very professional and we wete always kept informed slong the way. 

Jeremy B.'s profile image
Jeremy B. 
6 years ago

Thank for your help 

JOHN W.'s profile image
JOHN W. 
6 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.