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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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Brian M.'s profile image
Brian M. 
on Birdeye

4 years ago

Great Experience! Cant Beat the APR and customer service. Thanks Penny Mac! 

WILLIAM Garrison I.'s profile image
WILLIAM Garrison I. 
on Birdeye

4 years ago

Barbara Bellamy was incredibly helpful and patient in all of my questions and worked diligently to adjust the loan in such a way that we could afford the closing costs, after the initial closing disclosure included more than 4.5x the cash-to-close that we were promised by our previous loan officer. While the process didn't go as smoothly as I would like, once Barbara was handling it, I immediately felt more confident that it would be resolved successfully, and she sent frequent status updates. 

Michael C.'s profile image
Michael C. 
on Birdeye

4 years ago

Excellent customer service and a very smooth process! We highly recommend PennyMac! 

Darryl S.'s profile image
Darryl S. 
on Birdeye

4 years ago

The timeline from application to closing was too long and inconsistent with what I was told when I applied. Multiple request for the same documents. My loan officer Marcia Wiggins did a great job of guiding me through the process. I don't believe any of the issues should be contributed to her. I was also contacted by multiple people to do my closing. Two people actually showed up for the closing. 

CAROLE D.'s profile image
CAROLE D. 
on Birdeye

4 years ago

After getting off to a slow start early in the year Kristine and Nick B. made the final effort to ensure success. Thank you to both of them. 

David B.'s profile image
David B. 
on Birdeye

4 years ago

Both Jami Manning and Jericha Kane did an outstanding job with our loan application. From the initial negotiations with Jami, through the detailed documentation and closing process with Jericha, we always felt that both ladies were "on our side" and took outstanding care of us. Recommend raises and promotions for both! 

FRED L.'s profile image
FRED L. 
on Birdeye

4 years ago

You did a great job--sorry for the back and forth but it all came out great in the end. You should be commended for a job well done. Fred 

Victor L.'s profile image
Victor L. 
on Birdeye

4 years ago

Everything was done online and there were no glitches. We were led by the team step-by-step and was updated throughout the process. Once everything was done, they sent a Notary to our house to sign the documents. The entire process was painless and relatively quick. Thank you! 

Jennifer L.'s profile image
Jennifer L. 
on Birdeye

4 years ago

Pennymac and Katelyn Shea were wonderful to deal with for our refinance. Katelyn always answered my questions, returned calls and emails promptly and was very professional yet friendly. Very happy with the service I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.