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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Robert J.'s profile image
Robert J. 
6 years ago

The service I received was great, easy to understand, easy to follow and highly professional. 

Linda G.'s profile image
Linda G. 
6 years ago

Closing was changed 10 times!As of yet, my taxes weren't paid and I am waiting on those figures from my disbursement. 

SOSTENES I.'s profile image
SOSTENES I. 
6 years ago

I had a very good experience with your company Penny mac thank you angain 

Brian M.'s profile image
Brian M. 
6 years ago

Great Experience! Cant Beat the APR and customer service. Thanks Penny Mac! 

Jose M.'s profile image
Jose M. 
6 years ago

The expertise and courtesy was very professionally done. I'm very happy with the RE-FI and the TECH support from the people who have helped , I THANK YOU JAMILA. 

WILLIAM Garrison I.'s profile image
WILLIAM Garrison I. 
6 years ago

Barbara Bellamy was incredibly helpful and patient in all of my questions and worked diligently to adjust the loan in such a way that we could afford the closing costs, after the initial closing disclosure included more than 4.5x the cash-to-close that we were promised by our previous loan officer. While the process didn't go as smoothly as I would like, once Barbara was handling it, I immediately felt more confident that it would be resolved successfully, and she sent frequent status updates. 

Darryl S.'s profile image
Darryl S. 
6 years ago

The timeline from application to closing was too long and inconsistent with what I was told when I applied. Multiple request for the same documents. My loan officer Marcia Wiggins did a great job of guiding me through the process. I don't believe any of the issues should be contributed to her. I was also contacted by multiple people to do my closing. Two people actually showed up for the closing. 

David B.'s profile image
David B. 
6 years ago

Both Jami Manning and Jericha Kane did an outstanding job with our loan application. From the initial negotiations with Jami, through the detailed documentation and closing process with Jericha, we always felt that both ladies were "on our side" and took outstanding care of us. Recommend raises and promotions for both! 

Jennifer L.'s profile image
Jennifer L. 
6 years ago

Pennymac and Katelyn Shea were wonderful to deal with for our refinance. Katelyn always answered my questions, returned calls and emails promptly and was very professional yet friendly. Very happy with the service I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.