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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,259 reviews
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TENG Y.'s profile image
TENG Y. 
5 years ago

Took too long to close, the new loan is not reflecting the last payment PennyMac took from old loan. Still don’t know if the last payment to the old loan will be credited to the new loan. Pretty frustrated, in all honesty. 

Lori Da P.'s profile image
Lori Da P. 
5 years ago

My husband was the primary person dealing with the refi. We had a very good experience. 

JOHN G.'s profile image
JOHN G. 
5 years ago

Ms. Wiggins did an amazing job with all my questions and concerns. Thank you for your awesome customer service. 

MIGUEL Castellanos S.'s profile image
MIGUEL Castellanos S. 
5 years ago

The loan officer we worked with was very thorough, exploring all of our options to find the best possible mortgage for us. The process was very simple and easy to complete online. 

Darren S.'s profile image
Darren S. 
5 years ago

Everything and everyone was great! 

JOHN C.'s profile image
JOHN C. 
5 years ago

Could not ever get emails to go through to Ed or Shay. Phone was difficult to contact them as well. 

Anarquis F.'s profile image
Anarquis F. 
5 years ago

Fast and easy process thanks to my Pennymac team! 

GABRIEL M.'s profile image
GABRIEL M. 
5 years ago

Smooth process, great service. Weekly updates are awesome and you deal with one person through the whole process 

George H.'s profile image
George H. 
5 years ago

Straightforward process without any glitches.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,259 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.