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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

Could not ever get emails to go through to Ed or Shay. Phone was difficult to contact them as well. 

Anarquis F.'s profile image
Anarquis F. 
on Birdeye

4 years ago

Fast and easy process thanks to my Pennymac team! 

GABRIEL M.'s profile image
GABRIEL M. 
on Birdeye

4 years ago

Smooth process, great service. Weekly updates are awesome and you deal with one person through the whole process 

George H.'s profile image
George H. 
on Birdeye

4 years ago

Straightforward process without any glitches.  

Jaclayne P.'s profile image
Jaclayne P. 
on Birdeye

4 years ago

Good experience overall. 

Sylvia W.'s profile image
Sylvia W. 
on Birdeye

4 years ago

Making sure your returning customer's get the best rate possible and if not advise them on how to get the best rate by waiting and improving their chances later. 

Kim C.'s profile image
Kim C. 
on Birdeye

4 years ago

Some of my documents were not accurate. My initial loan disclosure document had a payment of something like $17K. That type of error seems like something that can easily be fixed but for some reason it could not be fixed until a loan officer is assigned? I had to call about this a few times. I also asked if a certified or cashiers check was needed prior to closing and was told no. However the loan closing almost didn't happen because a certified/cashiers check or wire transfer IS required. 

Africanus S.'s profile image
Africanus S. 
on Birdeye

4 years ago

From my application to the close of the loan and every point in between, this was a very pleasant and smooth experience. Thanks, PennyMac! 

Douglas Loeffler J.'s profile image
Douglas Loeffler J. 
on Birdeye

4 years ago

Thank you for a easy, great closing experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.