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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,259 reviews
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Jose M.'s profile image
Jose M. 
5 years ago

The expertise and courtesy was very professionally done. I'm very happy with the RE-FI and the TECH support from the people who have helped , I THANK YOU JAMILA. 

Michael C.'s profile image
Michael C. 
5 years ago

Excellent customer service and a very smooth process! We highly recommend PennyMac! 

Steven Tilley S.'s profile image
Steven Tilley S. 
5 years ago

Fast, courteous and efficient service from a company dealing with the daily struggles of a global pandemic. Glad I chose to have my mortgage through PennyMac refinanced with the help of Katelyn Shea. Thank you 

Darryl S.'s profile image
Darryl S. 
5 years ago

The timeline from application to closing was too long and inconsistent with what I was told when I applied. Multiple request for the same documents. My loan officer Marcia Wiggins did a great job of guiding me through the process. I don't believe any of the issues should be contributed to her. I was also contacted by multiple people to do my closing. Two people actually showed up for the closing. 

CAROLE D.'s profile image
CAROLE D. 
5 years ago

After getting off to a slow start early in the year Kristine and Nick B. made the final effort to ensure success. Thank you to both of them. 

William W.'s profile image
William W. 
5 years ago

Very easy process from telephone calls to email exchanges to closing . 

ALYSSA L.'s profile image
ALYSSA L. 
5 years ago

Overall the experience was great. There were a few mishaps where I had to call multiple times which I believe PennyMac should of called but overall it was good. I had to use a POA and I made sure to ask if I had to fill out a questionnaire and was told no that the title company would contact me. I got an email 3 hrs before my signing that I have to fill out the questionnaire within the hour or I would have to reschedule my signing (which I had to because it was during while I was working.) 

Linda B.'s profile image
Linda B. 
5 years ago

RONSHA LAWSON and everyone from the team were very knowledgeable, courteous and kept us informed through the process. Process went very smoothly. The whole process was very professional and we wete always kept informed slong the way. 

Jeremy B.'s profile image
Jeremy B. 
5 years ago

Thank for your help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,259 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.