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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Michael C.'s profile image
Michael C. 
6 years ago

Excellent customer service and a very smooth process! We highly recommend PennyMac! 

Steven Tilley S.'s profile image
Steven Tilley S. 
6 years ago

Fast, courteous and efficient service from a company dealing with the daily struggles of a global pandemic. Glad I chose to have my mortgage through PennyMac refinanced with the help of Katelyn Shea. Thank you 

Darryl S.'s profile image
Darryl S. 
6 years ago

The timeline from application to closing was too long and inconsistent with what I was told when I applied. Multiple request for the same documents. My loan officer Marcia Wiggins did a great job of guiding me through the process. I don't believe any of the issues should be contributed to her. I was also contacted by multiple people to do my closing. Two people actually showed up for the closing. 

David B.'s profile image
David B. 
6 years ago

Both Jami Manning and Jericha Kane did an outstanding job with our loan application. From the initial negotiations with Jami, through the detailed documentation and closing process with Jericha, we always felt that both ladies were "on our side" and took outstanding care of us. Recommend raises and promotions for both! 

Jennifer L.'s profile image
Jennifer L. 
6 years ago

Pennymac and Katelyn Shea were wonderful to deal with for our refinance. Katelyn always answered my questions, returned calls and emails promptly and was very professional yet friendly. Very happy with the service I received. 

GREGORY M.'s profile image
GREGORY M. 
6 years ago

The process was easy from when I called asking about refinancing to the closing. Penny Mac has a great team of professionals that made the process painless, especially during these times. 

Julie A.'s profile image
Julie A. 
6 years ago

This refi was so fast! We’ve been pleasantly surprised with how easy working with Penny Mac has been. Please don’t ever sell our loan. We’d like to continue with PennyMac for the life of our loan. 

Frank Furr J.'s profile image
Frank Furr J. 
6 years ago

The process was quick and simple. Jericha Kane PennyMac Loan Services, LLC NMLS# 35953 explained everything in detail. 

Christopher P.'s profile image
Christopher P. 
6 years ago

The whole experience from start to finish was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.