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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Craig S.'s profile image
Craig S. 
on Birdeye

4 years ago

The team of employees that helped me worked to make transactions seamless. They worked to help me complete my goal of refinancing home good experience. They showed good communication skills and were very knowledgeable. 

EMILY A.'s profile image
EMILY A. 
on Birdeye

4 years ago

Consider another option, just good enough and great are far apart. Our experience was good but not great. 

ANDREA W.'s profile image
ANDREA W. 
on Birdeye

4 years ago

It was frustrating to have my closing delayed by inaccuracies on my documents that I had already flagged for the PennyMac team weeks prior (i.e. my wife's name was misspelled on the documents). 

Barbara W.'s profile image
Barbara W. 
on Birdeye

4 years ago

Pleasant and timely interaction everything time. 

Christopher M.'s profile image
Christopher M. 
on Birdeye

4 years ago

Fast, efficient process with excellent communication throughout. Online interface is easy to understand and utilize to upload documents and track progress. 

JOHNNY C.'s profile image
JOHNNY C. 
on Birdeye

4 years ago

The process was exceptional and pleasant. Both Marica and Andree did a superb job keeping us in the loop throughout the process. It was a very seamless transition and the best teamwork I have ever experienced. Great job!! The Family and friends will always be a Penny Mac’s customer. Thanks!!! 

Melanie M.'s profile image
Melanie M. 
on Birdeye

4 years ago

From the beginning agent, Chenette, was professional and thorough In explaining the process. Kristina was also professional throughout the entire process and was easily accessible by phone for questions. 

Robert K.'s profile image
Robert K. 
on Birdeye

4 years ago

Thank you 

TEVIN F.'s profile image
TEVIN F. 
on Birdeye

4 years ago

N/a 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.