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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,241 reviews
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Edwin G.'s profile image
Edwin G. 
4 years ago

This was simple and fast. The staff that I worked with were very professional and helped me through the process. Great job. 

GARY C.'s profile image
GARY C. 
4 years ago

Communication - Communication - Communication. Big failure - I had to call repeatedly, it was impossible to get through with your call load. I ask multiple questions and got multiple incorrect answers. I felt like a number instead of a valued customer. 

RONALD MOORE J.'s profile image
RONALD MOORE J. 
4 years ago

Nice polite professional team. 

Justin C.'s profile image
Justin C. 
4 years ago

The wgole team was great 

Edward Quinones D.'s profile image
Edward Quinones D. 
4 years ago

. 

Timothy K.'s profile image
Timothy K. 
4 years ago

I was told that I would be receiving weekly updates from Marcia. But I only received updates when I sent an email asking where we were in the process. 

Reynaldo R.'s profile image
Reynaldo R. 
4 years ago

Very happy with the service I received. Couldn’t have made it any easier. Very professional staff. 

Danny Rumley J.'s profile image
Danny Rumley J. 
4 years ago

Great and seamless process. 

IAN K.'s profile image
IAN K. 
4 years ago

Both the loan officer (Andrew) and loan specialist (Barbara) who helped me through the process communicated often and in a timely fashion and made the whole process as smooth as it can be. It was easy to provide and sign documents. Refinancing with my current lender was very convenient and (almost) painless. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,241 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.