PENNYMAC

WILLIAM Tonkins S. 

on Birdeye

5 years ago

Great experience. PennyMac responded quickly to all my questions and concerns. They were very informative about the whole process and made clear next step as we proceeded' 

NOLAN M. 

on Birdeye

5 years ago

Thank you for everything ! 

KENNETH S. 

on Birdeye

5 years ago

It would have been helpful to be able to call directly to Jerika. She did always get back in touch with us , just didn’t like going through a central number. 

REED R. 

on Birdeye

5 years ago

Quick process & we were able to close without me having to upload many documents! Thanks!! 

Robert O'shaughnessy J. 

on Birdeye

5 years ago

Everything! Jerrica was outstanding! 

MARK B. 

on Birdeye

5 years ago

The goal of our refinance was to lower payment and interest rate. Jane and Jerretta were very professional and pleasant throughout the process keeping me posted on progress. The closing was in a very timely manner. The smoothest loan I’ve ever done. We were 💯 percent satisfied from beginning to end. Thankyou Pennymac! Mark and Sharon from Iowa 

Aisha H. 

on Birdeye

5 years ago

Thank you Katelyn, for diligently communicating with me throughout the process.  

MICHAEL L. 

on Birdeye

5 years ago

Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English. 

Valerie O. 

on Birdeye

5 years ago

Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension.