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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,254 reviews
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WILLIAM Tonkins S.'s profile image
WILLIAM Tonkins S. 
5 years ago

Great experience. PennyMac responded quickly to all my questions and concerns. They were very informative about the whole process and made clear next step as we proceeded' 

NOLAN M.'s profile image
NOLAN M. 
5 years ago

Thank you for everything ! 

KENNETH S.'s profile image
KENNETH S. 
5 years ago

It would have been helpful to be able to call directly to Jerika. She did always get back in touch with us , just didn’t like going through a central number. 

REED R.'s profile image
REED R. 
5 years ago

Quick process & we were able to close without me having to upload many documents! Thanks!! 

Robert O'shaughnessy J.'s profile image
Robert O'shaughnessy J. 
5 years ago

Everything! Jerrica was outstanding! 

MARK B.'s profile image
MARK B. 
5 years ago

The goal of our refinance was to lower payment and interest rate. Jane and Jerretta were very professional and pleasant throughout the process keeping me posted on progress. The closing was in a very timely manner. The smoothest loan I’ve ever done. We were 💯 percent satisfied from beginning to end. Thankyou Pennymac! Mark and Sharon from Iowa 

Aisha H.'s profile image
Aisha H. 
5 years ago

Thank you Katelyn, for diligently communicating with me throughout the process.  

MICHAEL L.'s profile image
MICHAEL L. 
5 years ago

Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English. 

Valerie O.'s profile image
Valerie O. 
5 years ago

Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,254 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.