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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for everything !
Everything! Jerrica was outstanding!
The goal of our refinance was to lower payment and interest rate. Jane and Jerretta were very professional and pleasant throughout the process keeping me posted on progress. The closing was in a very timely manner. The smoothest loan I’ve ever done. We were 💯 percent satisfied from beginning to end. Thankyou Pennymac! Mark and Sharon from Iowa
Thank you Katelyn, for diligently communicating with me throughout the process.
Yamila was the only person that explained things to me, she was amazing. Give her a raise. Samuel Etienne was possibly the worst customer service I had received in a long time. I was given a wrong date and when I would ask for updates I would get no response. I reached out to Tyler for assistance and was ignored. When I asked for an update I was told to refile. When asked why that was necessary, I got balnk emails. I would not like to do business with penny Mac again after this experience.
Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English.
Working with Penny Mac was quick and painless. Everything was done over the phone and through their website. We did a 30 year VA Refinance with them at 2.25% which was the best rate we had seen around. For us it almost seemed to be too good to be true but now that we closed everything they told us was came to fruition. We are happy to have them as our lender for the next 30 years. The Plantes Charleston, SC
Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension.
Great experience working with Robsha! Had one issue with Closing Disclosure and it was corrected asap. Great customer service and closed much quicker than expected.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,231 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.