PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
Select a rating
MARK S.'s profile image
MARK S. 
6 years ago

My experience of refinancing my VA loan was great. Everyone I worked with was great. Thank you Penny MAC and MAC team. M.Sparks 

RONALD MOORE J.'s profile image
RONALD MOORE J. 
6 years ago

Nice polite professional team. 

Thomas S.'s profile image
Thomas S. 
6 years ago

My PennyMac Mortgage Team were amazing to work with. Courteous professionals dedicated to the success of their customers. Ronsha who was my assigned specialist stayed in constant communication with me. 

Reynaldo R.'s profile image
Reynaldo R. 
6 years ago

Very happy with the service I received. Couldn’t have made it any easier. Very professional staff. 

IAN K.'s profile image
IAN K. 
6 years ago

Both the loan officer (Andrew) and loan specialist (Barbara) who helped me through the process communicated often and in a timely fashion and made the whole process as smooth as it can be. It was easy to provide and sign documents. Refinancing with my current lender was very convenient and (almost) painless. 

ERIC E.'s profile image
ERIC E. 
6 years ago

The process of refinancing our loan went swiftly and will few problems. The only issue we had was with incorrect names on one set of documents, but the correction was handled quickly. Our representative was always helpful and quick with responses to any of our questions. 

Christine P.'s profile image
Christine P. 
6 years ago

I enjoyed working with Will Taylor and Ronsha (Shay) Lawson. Shay was responsive and courteous whenever we spoke with her. There was an issue with my husband's name being spelled incorrectly on the closing paperwork. Shay was apologetic and made sure to waive an interest charge associated with the issue. Our decision to refinance was a good one and I'm glad we decided to stay with PennyMac. 

JEANNETTE R.'s profile image
JEANNETTE R. 
6 years ago

From the beginning to the end of my refinancing of my home, was an Amazing experience I was thinking not to make the call because I recently lost my husband and mom and I really was not in a good place but something told me to make the call it will not hurt just to ask a question so I decided to call, I was immediately transferred to a loan specialist name pasquale he was so patient and understanding with my issues,Kristina Holliman was great and Amazing I consider her a friend not just business 

NAIMAH S.'s profile image
NAIMAH S. 
6 years ago

Was a fast and smooth process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.