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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Douglas R.'s profile image
Douglas R. 
on Birdeye

4 years ago

The numbers never match, and never accurate from beginning going back and forth with person who started my loans to the person following up with me had rescheduled 4 times for the next 3 weeks to close my documentation. Numbers were never accurate to what I was told constantly changed through out process, It was frustrating. I ended up paying more for closing cost. I finally close doc with notary. Susan and Barbara call Me to correct my doc, I told them it’s all done and sign. Bad serv 

LOWELL J.'s profile image
LOWELL J. 
on Birdeye

4 years ago

We had e-sign some documents online. PennyMac came to our home for the closing. Half an hour of signing and we have a new lower interest rate ever! Thanks PennyMac! 

James E.'s profile image
James E. 
on Birdeye

4 years ago

Entire refi process was well above expectations. Even closed well before expected date! 

LARRY B.'s profile image
LARRY B. 
on Birdeye

4 years ago

More communication from servicing agent. 

RAFAEL C.'s profile image
RAFAEL C. 
on Birdeye

4 years ago

Fast, easy and with a very helpful and communicative team. 

SAMUEL S.'s profile image
SAMUEL S. 
on Birdeye

4 years ago

. 

DAVID N.'s profile image
DAVID N. 
on Birdeye

4 years ago

My home loan was already with PennyMac so doing an In-house VA streamline refinance to save hundreds a month was a no brainer. The process was smooth and the closing went extremely fast. My advice to fellow veterans is to do it before you miss out. 

SCOTT P.'s profile image
SCOTT P. 
on Birdeye

4 years ago

Ask the people that did my refinance...It should be well documented 

SELALI M.'s profile image
SELALI M. 
on Birdeye

4 years ago

Macy was great as well in the beginning. Monique took over and helped tremendously. I was not stressed out throughout the process. Monique is a very good communicator, and very professional. She was there throughout whenever I needed. Monique thank you very much, all the best! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.