This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process of refinancing our loan went swiftly and will few problems. The only issue we had was with incorrect names on one set of documents, but the correction was handled quickly. Our representative was always helpful and quick with responses to any of our questions.
The process was quick and professional.
I enjoyed working with Will Taylor and Ronsha (Shay) Lawson. Shay was responsive and courteous whenever we spoke with her. There was an issue with my husband's name being spelled incorrectly on the closing paperwork. Shay was apologetic and made sure to waive an interest charge associated with the issue. Our decision to refinance was a good one and I'm glad we decided to stay with PennyMac.
From the beginning to the end of my refinancing of my home, was an Amazing experience I was thinking not to make the call because I recently lost my husband and mom and I really was not in a good place but something told me to make the call it will not hurt just to ask a question so I decided to call, I was immediately transferred to a loan specialist name pasquale he was so patient and understanding with my issues,Kristina Holliman was great and Amazing I consider her a friend not just business
The numbers never match, and never accurate from beginning going back and forth with person who started my loans to the person following up with me had rescheduled 4 times for the next 3 weeks to close my documentation. Numbers were never accurate to what I was told constantly changed through out process, It was frustrating. I ended up paying more for closing cost. I finally close doc with notary. Susan and Barbara call Me to correct my doc, I told them it’s all done and sign. Bad serv
quick and painless
More communication from servicing agent.
.
My home loan was already with PennyMac so doing an In-house VA streamline refinance to save hundreds a month was a no brainer. The process was smooth and the closing went extremely fast. My advice to fellow veterans is to do it before you miss out.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,259 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.