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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Nicholas B.'s profile image
Nicholas B. 
6 years ago

It would have been better if our loan rep would have called us back or just overall communicated with us. He never answered the phone or responded to emails. To get anything accomplished we had to reach out to another person. We also ended up having to sign documents twice because he messed up the first time. I’m glad we got to refinance but I’m actually annoyed that we have to stay with you as a company now. Our experience was that bad. I mean, AWFUL. Truly TERRIBLE. 

GEORGE D.'s profile image
GEORGE D. 
6 years ago

Jericha was very friendly and her communication skills were very good. Further, Jericha promptly returned phone calls and kept in contact with me through the whole loan process. If I was to go through the loan process again, I would want Jericha as part of the loan processing team. 

DANIEL C.'s profile image
DANIEL C. 
6 years ago

Great experience 

THOMAS S.'s profile image
THOMAS S. 
6 years ago

Could not be any smoother. 

Donald B.'s profile image
Donald B. 
6 years ago

Very fast, easy to understand and the best deal availible for Vets. Thanks 

Valentine Y.'s profile image
Valentine Y. 
6 years ago

It was a long processed but once all of the documents were processed by the under writer, then the closing process was smooth. The expectation for a quick process was not expected due to the high volume of loans being process but streamline should of taken days instead of months. Overall, it was a great experience and the representatives were all professional in handling the requirements needed to close smoothly. Highly recommended. 

Jerome Allain S.'s profile image
Jerome Allain S. 
6 years ago

Even though covid 19 had every chance to make things difficult, Pennymac was ready to meet the needs of this customer cheerfully and accurately. God Bless and thanks to all involved. 

Jonathan S.'s profile image
Jonathan S. 
6 years ago

Ms. Marcia and Mr Abdul were incredibly responsive and helpful. I was able to close in less than three weeks. Could not of had a better experience. Due to Marcia and Abdul, I will highly recommend PennyMac. 

Merrill K.'s profile image
Merrill K. 
6 years ago

Great experience overall. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.