This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English.
Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension.
5 closings on 7/17/2020-8/20/2020. Received call 8/3/2020, something missing and/or wrong. 2nd closing 8/6/2020. Contacted after the 2nd closing-stating documents incorrect. 3rd closing docs on 8/18/2020 stated second home-incorrect. 8/20/2020 morning closing-Docs stated 2nd home. 5th closing at 8:30-10 pm on 8/20/2020. Trusts/title need correction. Funded 8/25/2020. Trusts/title need correction. Loan caused major stress!!!!! Correct documents on 1st closing would make experience better.
This was such a smooth process! No hiccups at all!
Thank you
Great support and service...recommend pennyman if you're considering a home loan or refinancing.
Great experience working with Robsha! Had one issue with Closing Disclosure and it was corrected asap. Great customer service and closed much quicker than expected.
Penny Mac was so easy to work with and I loved the experience. The whole process was easy and the Loan Processors were amazing.
PennyMac Team is the BEST!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,271 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.