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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
5 closings on 7/17/2020-8/20/2020. Received call 8/3/2020, something missing and/or wrong. 2nd closing 8/6/2020. Contacted after the 2nd closing-stating documents incorrect. 3rd closing docs on 8/18/2020 stated second home-incorrect. 8/20/2020 morning closing-Docs stated 2nd home. 5th closing at 8:30-10 pm on 8/20/2020. Trusts/title need correction. Funded 8/25/2020. Trusts/title need correction. Loan caused major stress!!!!! Correct documents on 1st closing would make experience better.
This was such a smooth process! No hiccups at all!
Thank you
Penny Mac was so easy to work with and I loved the experience. The whole process was easy and the Loan Processors were amazing.
Everyone I dealt with throughout the process were extremely helpful and very professional.
Hello, I was impressed with the patients demonstrated during the sessions with the PennyMack entire team. As I was not very computer savvy. Thanks for making the experience a pleasant one. You people are great and very professional. I would recommend PennyMack to any one! Thomas D.
The only issues I had involved multiple closing disclosures that kept changing even the day of closing and no reason why. Andrea didn’t answer questions well, she is difficult to understand, and needs to be coached about taking ownership of the process as the face of pennymac to the customer. Listen to her calls you will see what I mean.
The entire team , from beginning to end was very professional and courteous throughout. Thank you Roshonda and Sev.
The overall process was easier than the original purchase of my home. I expressed my concerns & goals to the loan officers. He gave me viable options, I selected one and the rest was history. My loan processing agent did the rest. Ms. Wiggins was my point of contact and the 'face' of PennyMac. She represented her company well by; always having or finding the answers and returning communications within a few hours. She supported me through the entire process and was top notch. Thank you, Marcia!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.