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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
5 closings on 7/17/2020-8/20/2020. Received call 8/3/2020, something missing and/or wrong. 2nd closing 8/6/2020. Contacted after the 2nd closing-stating documents incorrect. 3rd closing docs on 8/18/2020 stated second home-incorrect. 8/20/2020 morning closing-Docs stated 2nd home. 5th closing at 8:30-10 pm on 8/20/2020. Trusts/title need correction. Funded 8/25/2020. Trusts/title need correction. Loan caused major stress!!!!! Correct documents on 1st closing would make experience better.
This was such a smooth process! No hiccups at all!
Thank you
Great support and service...recommend pennyman if you're considering a home loan or refinancing.
Penny Mac was so easy to work with and I loved the experience. The whole process was easy and the Loan Processors were amazing.
PennyMac Team is the BEST!
Everyone I dealt with throughout the process were extremely helpful and very professional.
The only issues I had involved multiple closing disclosures that kept changing even the day of closing and no reason why. Andrea didn’t answer questions well, she is difficult to understand, and needs to be coached about taking ownership of the process as the face of pennymac to the customer. Listen to her calls you will see what I mean.
The entire team , from beginning to end was very professional and courteous throughout. Thank you Roshonda and Sev.
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.