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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.63,212 reviews
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Yvonne K.'s profile image
Yvonne K. 
on Birdeye

a year ago

To deal with one person.I was always getting different people to talk to. I would never recommend this way of buying a home. And the closing Company was the worst. Amrock lost my checks. I had to call them several times. Then I received to separate envelopes with duplicate checks. I deposited the first on in the morning and when I got home from work I had another delivered to my house. VERY UNPROFESSIONAL. WORST EXPERIENCE EVER 

Wanda Russ K.'s profile image
Wanda Russ K. 
on Birdeye

a year ago

Everyone was friendly and very knowledgeable. They were also very prompt and thorough when answering ALL of my questions! 😄😁 

Kevin J.'s profile image
Kevin J. 
on Birdeye

a year ago

Got check's to pay off three creditors when I thought Penny Mac was going to pay them off 

Keith B.'s profile image
Keith B. 
on Birdeye

a year ago

Outstanding service. Went above and beyond to assist. 

Randi S.'s profile image
Randi S. 
on Birdeye

a year ago

The process was very stressful, Darcel answered all of my questions and always got right back to me. 

Scott W.'s profile image
Scott W. 
on Birdeye

a year ago

The loan process went awesome and smooth 

LORNA G.'s profile image
on Birdeye

a year ago

The process went well with the exception of My phone and email messages not being returned. I sent in the evidence needed for a new CD due to a creditor being paid off in full but never received call back. The closing documents were in accurate and now I have to wait for a refund of that money. I Had to contact a loan specialist for the second time who turned out being excellent. That’s my only complaint. It’s important for the customer to receive a reply to email inquiries/or phone calls 

Heather Beatty F.'s profile image
Heather Beatty F. 
on Birdeye

a year ago

I never got to speak to just one person every time I called I had to talk to a different person that didn’t seem to know what was going on with my loan. 

marco g.'s profile image
marco g. 
on Birdeye

a year ago

It was a pleasure having Candice Williams help me throughout the process. She was very polite and answered all my questions. Give that girl a raise! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,212 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

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