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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,245 reviews
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Scott W.'s profile image
Scott W. 
2 years ago

The loan process went awesome and smooth 

LORNA G.'s profile image
LORNA G. 
2 years ago

The process went well with the exception of My phone and email messages not being returned. I sent in the evidence needed for a new CD due to a creditor being paid off in full but never received call back. The closing documents were in accurate and now I have to wait for a refund of that money. I Had to contact a loan specialist for the second time who turned out being excellent. That’s my only complaint. It’s important for the customer to receive a reply to email inquiries/or phone calls 

Heather Beatty F.'s profile image
Heather Beatty F. 
2 years ago

I never got to speak to just one person every time I called I had to talk to a different person that didn’t seem to know what was going on with my loan. 

marco g.'s profile image
marco g. 
2 years ago

It was a pleasure having Candice Williams help me throughout the process. She was very polite and answered all my questions. Give that girl a raise! 

Stephen J.'s profile image
Stephen J. 
2 years ago

Fantastic Experience. 

Anthony Rizzo I.'s profile image
Anthony Rizzo I. 
2 years ago

Our experience met our expectations. 

Dustin W.'s profile image
Dustin W. 
2 years ago

All people I dealt with during my refinance where amazing and very patient as I asked numerous questions to make sure that I understood what was going on. They almost always had the answers and if they didn’t, they found someone who did or had my loan processing agent contact me. Thank you PENNYMAC for helping me throughout this entire process! 

Robert B.'s profile image
Robert B. 
2 years ago

Super easy experience 

James D.'s profile image
James D. 
2 years ago

My experience with PENNYMAC was outstanding from inquiry to closing! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,245 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.