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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,254 reviews
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RONALD T.'s profile image
RONALD T. 
5 years ago

Awesome 

MANUEL P.'s profile image
MANUEL P. 
5 years ago

My original process with PennyMac had so many issues..Tim Carter who handled my loan was hard to contact n we had set up 3 closing dates & notary person never showed and he couldn't explain why? I spoke to a supervisor who guaranteed I would close on May 26th & would reverse the late fees on my loan..but neither happened. If it wasn't for Saviz Hatam who told me that the notes said I canceled my loan..He and spoke and it was because of him I tried again.. please know he's a great employee 

BRENDA B.'s profile image
BRENDA B. 
5 years ago

We initially had a negative experience with the first loan specialist who was incompetent and unprofessional. We were strongly considering seeking assistance from another company. When we thankfully got reassigned to Shaitrice Culver, our experience changed for the better. Shaitrice was dedicated to helping us. She was always professional and competent. She had integrity and we are appreciative to the assistance provided. On behalf of my wife and myself, we say a big thank you to Shaitrice. 

KURT E.'s profile image
KURT E. 
5 years ago

Call me. I’ll explain. 720-545-4390. 

ROBERT Davis I.'s profile image
ROBERT Davis I. 
5 years ago

Did not call me back when i requested. 

Roger H.'s profile image
Roger H. 
5 years ago

In spite of the sheer volume of other clients refinancing mortgages, ours moved ahead very nicely. 

Lane S.'s profile image
Lane S. 
5 years ago

Our experience was very good and it was very quickly processed. We are happy with every part of refinancing steps!!😊 

CRYSTAL B.'s profile image
CRYSTAL B. 
5 years ago

Quick, easy, painless - fastest closing we've ever done. 

BRANDT M.'s profile image
BRANDT M. 
5 years ago

We had a great experience with the loan officer. The title company is the one that dropped the ball three times! PennyMac did everything they coudld to make it right! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,254 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.