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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My loan agents were persistent and managed to push my refinancing through in a challenging financial environment.
Xxxx
My loan officer was thrifty and flexible. He would reliably return my calls at the times requested to complete the loan process on time with my difficult schedule. He also got me an interest rate to die for!
The price matching, and the final numbers are very competitive and I'm happy with the final result, but the customer service could definitely be tweaked. Derek Esterberg not returning calls after I left voicemails was not acceptable. Kristina Holloman was a much better experience and more professional. Happy to discuss over phone for more information if needed.
Everything went well. Working With Jerica was a real pleasure. She kept me informed all the time of what was happening. The minor problems were addressed immediately. I can't believe how quick we closed. During these trying times Jerica always had a happy attitude. Keep up the good work.
Penny mac overall and it's associate team are awesome,they are on top of their game
I asked several times why a cash at closing was shown in preliminary loan documents. Finally got an answer from a supervisor when the rep was unable to provide an explanation. Also, during the application process I designated my choice for the closing attorney. Five days before the scheduled closing, my attorney had not been contacted by PennyMac and I was forced to use an unknown attorney for the closing and a specific (Amrock) title company-I suspect this increased my closing costs.
Great service!!
The process working with Penny Mac was very smooth and all questions were answered.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,276 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.