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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Lane S.'s profile image
Lane S. 
6 years ago

Our experience was very good and it was very quickly processed. We are happy with every part of refinancing steps!!😊 

BRANDT M.'s profile image
BRANDT M. 
6 years ago

We had a great experience with the loan officer. The title company is the one that dropped the ball three times! PennyMac did everything they coudld to make it right! 

JOHN Swisher J.'s profile image
JOHN Swisher J. 
6 years ago

great seamless experience. 

James M.'s profile image
James M. 
6 years ago

Getting a lower interest rate made this a great day 

Thomas S.'s profile image
Thomas S. 
6 years ago

Excellent Service, worked with Marcia she kept us updated weekly on the progress of the loan. Thank you Penny Mac for your excellent customer service... 

GEORGE M.'s profile image
GEORGE M. 
6 years ago

Iam not going to explain why things went that way , but it was processed. 

Phillip F.'s profile image
Phillip F. 
6 years ago

Very helpful staff and quick response and customer service is the best 

JEMEL A.'s profile image
JEMEL A. 
6 years ago

The initial expectations started off strong but ultimately were not reached. Communication was dismal and broken. Felt like my initial loan went into a black hole and out came an serviceable standard loan that does service me nor my expectations. I hope down the road this is addressed and customer service does not take an backseat. 

Matthew T.'s profile image
Matthew T. 
6 years ago

The best part was not having to go sign paperwork it was either e-sign or they came to me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.