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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We were kept well informed. And all our concerns and questions were answered promptly. We're very satisfied with the way everything was handled from beginning to the closing. Thank you ! Ron McDaniel
Everything with PennyMac was great.
The whole process was easier than I expected.
Great and fast service.
Easy and quick rate reduction
Only took six closings to get right. Felt like I was getting scammed when you are told to bring 3400 to closing two hours before closing when told it was going to be 300. Also payments four hundred higher than expected. Notary didn’t show up twice. Payments were too high 3 times and told to just sign and we will fix it later.
Due to the current environment I am sure that there are not as many employees working full time so I expect that there will be wait times for receiving help, but when I call in to receive help if I am not speaking to the person who is assigned to helping me with my loan processing and closing then basically I am speaking with a secretary to let them know that I called. That's what voice mails are for. I expect a manager to be able to see and at least have the same or more authority in helping
Good
She was always there to help me. She made the refinancing always pleasant. Thank you for caring.
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.