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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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RON M.'s profile image
RON M. 
on Birdeye

4 years ago

We were kept well informed. And all our concerns and questions were answered promptly. We're very satisfied with the way everything was handled from beginning to the closing. Thank you ! Ron McDaniel 

ROBERT E.'s profile image
ROBERT E. 
on Birdeye

4 years ago

Great customer service and staff. Uncomplicated process. 

Katherine L.'s profile image
Katherine L. 
on Birdeye

4 years ago

Great and fast service. 

TOM S.'s profile image
TOM S. 
on Birdeye

4 years ago

Easy and quick rate reduction 

SHAWN J.'s profile image
SHAWN J. 
on Birdeye

4 years ago

Only took six closings to get right. Felt like I was getting scammed when you are told to bring 3400 to closing two hours before closing when told it was going to be 300. Also payments four hundred higher than expected. Notary didn’t show up twice. Payments were too high 3 times and told to just sign and we will fix it later. 

JOHN L.'s profile image
JOHN L. 
on Birdeye

4 years ago

Due to the current environment I am sure that there are not as many employees working full time so I expect that there will be wait times for receiving help, but when I call in to receive help if I am not speaking to the person who is assigned to helping me with my loan processing and closing then basically I am speaking with a secretary to let them know that I called. That's what voice mails are for. I expect a manager to be able to see and at least have the same or more authority in helping 

Gary H.'s profile image
Gary H. 
on Birdeye

4 years ago

She is so professional 

Anthony S.'s profile image
Anthony S. 
on Birdeye

4 years ago

Good 

GRISELA L.'s profile image
GRISELA L. 
on Birdeye

4 years ago

She was always there to help me. She made the refinancing always pleasant. Thank you for caring. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.