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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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DENNIS S.'s profile image
DENNIS S. 
on Birdeye

4 years ago

Closing cost issue but blame coved 19  

Douglas K.'s profile image
Douglas K. 
on Birdeye

4 years ago

Agent was very helpful...she deserves a raise! 

Kelsey T.'s profile image
Kelsey T. 
on Birdeye

4 years ago

Jericha was awesome to work with and always kept in communication with me. I would highly recommend her and PennyMac to anyone! 

Terry M.'s profile image
Terry M. 
on Birdeye

4 years ago

My refinance with PennyMac was absolutely smooth without hitch. My agent Kristina and assistants were on point and very knowledgeable, I would definitely recommend their services. Thanks team. 

MATTHEW O.'s profile image
MATTHEW O. 
on Birdeye

4 years ago

My experience at the beginning with Ted was great! Once our loan got turned over however it wasn’t great. We were requested the same document that I had turned in numerous times. I got a voicemail asking to schedule closing and when I called back I was told that she accidentally called the wrong person. On the majority of my documents at closing my last name was spelled wrong. Refinancing with the same company was convenient but not a super smooth transaction. 

John A.'s profile image
John A. 
on Birdeye

4 years ago

Very professional. 

Steven H.'s profile image
Steven H. 
on Birdeye

4 years ago

. 

KEVIN M.'s profile image
KEVIN M. 
on Birdeye

4 years ago

Jericha made this process a piece of cake. She kept me informed every step of the way and was very quick to answer all my questions. Paperwork was flawless. To take it a step further, Jericha was genuinely a nice person. She was very respectful and she was a model ambassador for PennyMac. I'd recommend PennyMac to everyone based on this experience. Way to go Jericha! 

ALEXANDER D.'s profile image
ALEXANDER D. 
on Birdeye

4 years ago

I was not told I needed cash to close for my second closing date (first missed because the documents I was told were ready, weren't ready) and it cost me $30 in wire transfer fees. Communication was sluggish and I was given conflicting information at least one time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.