This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny mac overall and it's associate team are awesome,they are on top of their game
Very easy to initiate the refi process, and from there it was virtually “automatic”. Yamila was very good in communicating, and ensuring the process remained on track. I did not recall hearing I needed two forms of ID to close (it would be a good idea to include the “one from column A, and one from column B” ID criteria- who’d of thought a military retiree ID and a drivers license were insufficient?).
Awesome
She was great. Unfortunately she wasn’t with me the entire time. It took about 3 extra weeks to close. Non of it her fault. She was timely and professional
.
My original process with PennyMac had so many issues..Tim Carter who handled my loan was hard to contact n we had set up 3 closing dates & notary person never showed and he couldn't explain why? I spoke to a supervisor who guaranteed I would close on May 26th & would reverse the late fees on my loan..but neither happened. If it wasn't for Saviz Hatam who told me that the notes said I canceled my loan..He and spoke and it was because of him I tried again.. please know he's a great employee
We initially had a negative experience with the first loan specialist who was incompetent and unprofessional. We were strongly considering seeking assistance from another company. When we thankfully got reassigned to Shaitrice Culver, our experience changed for the better. Shaitrice was dedicated to helping us. She was always professional and competent. She had integrity and we are appreciative to the assistance provided. On behalf of my wife and myself, we say a big thank you to Shaitrice.
Did not call me back when i requested.
In spite of the sheer volume of other clients refinancing mortgages, ours moved ahead very nicely.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.