PENNYMAC

Gerald F. 

on Birdeye

6 years ago

Refinance was easy and quick. 

Michael E. 

on Birdeye

6 years ago

We contacted PennyMac because our earlier mortgage was with them so it just made sense to us to refinance through PennyMac. We are very happy that we made the call to refinance. Our PennyMac representatives were very easy to work with, and they made the experience pretty much stress-free. We were able to coordinate everything online, and through a couple of phone calls uploading and downloading documents as they were needed. The process really went smoothly for us which was nice. 

Kenneth N. 

on Birdeye

6 years ago

Everything went smooth as fine silk 

EUGENE W. 

on Birdeye

6 years ago

For something so significant as purchasing a home I think it would be better if the customer could work with maybe one loan officers on getting this done. 

David F. 

on Birdeye

6 years ago

I had the opportunity to work with another company. Right at day one ,I was not happy with the way they handled things. I was not happy with how they represented themselves and the company. So I stopped communicating with them. Penny Mac's employees are very professional and courteous and friendly. The company's policy of working with their customers is very good. That is why I stayed with Penny Mac I am in a safe place with them. 

CHRIS E. 

on Birdeye

6 years ago

Jericha Kane’s communication with me throughout the process was excellent. She kept me up to date every step of the process and answered all questions I had. Her professionalism and attention to detail is second to none. 

FRANK Shaw I. 

on Birdeye

6 years ago

It was a very quick transaction. Everyone was very helpful. 

RODERICK T. 

on Birdeye

6 years ago

This was a very fast and smooth refinancing transaction. Marcia and Charles were very professional and efficient! 

Dale S. 

on Birdeye

6 years ago

All my expectations were met.