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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No additional remarks
Original numbers and closing documents did not match, had to re-do entire process. Linda was very rude each time she had called and wouldn’t speak to my wife about anything having to do with the loan even though everyone else at pennymac was able too! Shalimar and mark stellings were wonderful throughout the process, everyone else not so much.
As fast as last time
On time answered all our questions and also volunteered information we didn't know about
10 great service
I’m glad I had a GREAT experience . My PennyMac team was great at any steps of refinancing process. Thank you team members.
The same document was requested a couple of times due to underwriter. That was not communicated clearly to me and it was frustrating. Sending emails requesting the same its bothersome to people like me. It took me talking to someone from customer service that had worked as a underwriter to explain what exactly they were looking for and it wasn't a statement as stated in the emails,
I started the official process aug.2021. Closed in april 2022.i dk what exactly was happening for the length of time and switched so many processing agents.all the way to the day bfr closing..also same loan officer until day bfr closing.i am pleaesed with new payment but overall there good.
Clear communication and expedient timeline.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,215 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.