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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Janette S.'s profile image
Janette S. 
on Birdeye

2 years ago

Loan process was handled in a timely manner. Very professional. 

Quintina D.'s profile image
Quintina D. 
on Birdeye

2 years ago

great communication and explaining the process clearly 

DEBRA V.'s profile image
DEBRA V. 
on Birdeye

2 years ago

The delay was on the title company. Marcia was fantastic and a delight to work with. Give her a raise!! 

James Abbott V.'s profile image
James Abbott V. 
on Birdeye

2 years ago

Both Kimberly and Evelyn were very helpful and pleasant to work with! 

ANTHONY VARGAS J.'s profile image
ANTHONY VARGAS J. 
on Birdeye

2 years ago

Thank you, PennyMac You have taken care of me in the past. Now closing on this refinance it has been excellent. Thank you 

Shaquita D.'s profile image
Shaquita D. 
on Birdeye

2 years ago

Overall great experience, everyone was very professional and delivered great customer service. 

Anthony D.'s profile image
Anthony D. 
on Birdeye

2 years ago

I am a Customer Service Manager for over 10 years and my customer service expectations are very high. With that said Anna met and exceeded all of my expectations. She took the time to to take me step by step with everything. She gave the necessary follow up and we were able to met with all of the deadlines on time. This was my first refinance and I’m very grateful for Anna’s help. 

Jinniu H.'s profile image
Jinniu H. 
on Birdeye

2 years ago

The agent that helped us on submitting documents did a wonderful job. He told exactly what we need and assisted us on finding the documents. 

Dozel S.'s profile image
Dozel S. 
on Birdeye

2 years ago

All went well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.