This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Candice Williams was not the reason for my unpleasant experience. My first application was denied and a MAC Team member named Mario never ever communicated with me one time. A document I submitted with no guidance from anyone from PennyMac was given to the underwriters and I was denied. I received an email that said credit denied, please review these documents on the portal. The docs I reviewed did not explain anything at all, and I did not realize my application was denied/canceled on Dec. 29. I was due to close on Jan... read more
I all ready had a loan through PennyMac so they had a lot of my information, and I needed to update some items, so it was pretty smooth.
Great Service
Prompt process, no major hangups and everyone was clear, pleasant and efficient
As I kept telling everyone, my computer is broken and it is too hard to read documents on my phone. But I kept getting them! Darrell was very nice and seemed eager to please. S Bass 2092
Our refinancing processes didn't take long. I remember receiving the call because the rates dropped unexpectedly, and I was asked to move quickly; however, it was the best decision we made. We close in two weeks times frame and it was not a stressful process since they already had all our information.
Samijo was always very helpful and pleasant.
The Is the patience and customer service that Amanda showed went up and beyond. She made sure that I stayed up to speed on everything. She made sure that I was comfortable and answered any concerns I had by always following up with me. Making sure things stayed on track was also very important to me and she made sure that they did.
I felt that I was not treating as a loyal customer and had to constantly fight for a good rate and points that another company could’ve offered me the same.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,271 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.