PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,228 reviews
Select a rating
Barbara B.'s profile image
Barbara B. 
on Birdeye

2 years ago

I all ready had a loan through PennyMac so they had a lot of my information, and I needed to update some items, so it was pretty smooth. 

Jeffery R.'s profile image
Jeffery R. 
on Birdeye

2 years ago

Prompt process, no major hangups and everyone was clear, pleasant and efficient 

SHARRON B.'s profile image
SHARRON B. 
on Birdeye

2 years ago

As I kept telling everyone, my computer is broken and it is too hard to read documents on my phone. But I kept getting them! Darrell was very nice and seemed eager to please. S Bass 2092 

ITZEL L.'s profile image
ITZEL L. 
on Birdeye

2 years ago

Our refinancing processes didn't take long. I remember receiving the call because the rates dropped unexpectedly, and I was asked to move quickly; however, it was the best decision we made. We close in two weeks times frame and it was not a stressful process since they already had all our information. 

BENJAMIN C.'s profile image
BENJAMIN C. 
on Birdeye

2 years ago

Ashton was incredibly professional and helpful the entire time. All the negative experiences were with Terrell. 

Michael C.'s profile image
Michael C. 
on Birdeye

2 years ago

It was great working with all of the PennyMac team 

Matthew S.'s profile image
Matthew S. 
on Birdeye

2 years ago

PennyMac was easy to work with and the refinance process went very smoothly. 

Ashley R.'s profile image
Ashley R. 
on Birdeye

2 years ago

Having a competent loan processor that actually cared about the follow-through of the process, that didn't patronize and that got the job done. My loan was not completed by Brenda Amato, it was completed by Sandra Morgan because I had to go over Brenda's head to move my loan along. It was the most frustrating and infuriating process I have ever dealt with as far as lending. Please go back and listen to the recorded conversations and read the notes from the loan. There is much more to it than I can type here. In short, the le... read more

Ismary Cortez G.'s profile image
Ismary Cortez G. 
on Birdeye

2 years ago

Amanda was very nice and knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,228 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.