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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,228 reviews
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Alberto Rojas A.'s profile image
Alberto Rojas A. 
on Birdeye

2 years ago

Very easy and quick process. 

Tara P.'s profile image
Tara P. 
on Birdeye

2 years ago

We had a great experience with PennyMac. Thanks for all you have done. 

Nathan W.'s profile image
Nathan W. 
on Birdeye

2 years ago

No communication. I have no idea who Ray Lane is. I had to call 4 time to get updates on closing. I finally got the closing person information 2 hours before scheduled closing. Not happy at all. 

JEREMY T.'s profile image
JEREMY T. 
on Birdeye

2 years ago

This was a really easy, simple and frankly great process. 

Ryan R.'s profile image
Ryan R. 
on Birdeye

2 years ago

From start to finish everything went quickly and as expected. My team made the refinance process very simple and painless. 

Jason W.'s profile image
Jason W. 
on Birdeye

2 years ago

Great company to deal with! Upfront about everything and seamless process! 

Lucas P.'s profile image
Lucas P. 
on Birdeye

2 years ago

This was my first refinancing on my first home. I had no idea what was involved or how the process worked, but I was immediately put at ease and all my questions were answered promptly. At no point did I feel my barrage of questions were annoying or stupid. This extends not only to the refinancing but from day one when PennyMac acquired servicing on my loan, every interaction has been positive and ended with one of those "pleasant conversation" smiles at the end of the call. 

Antonio A.'s profile image
Antonio A. 
on Birdeye

2 years ago

Very happy with the whole process 

JEFFREY R.'s profile image
JEFFREY R. 
on Birdeye

2 years ago

Better expectations of documents and accuracy of documents 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,228 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.