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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Rick C.'s profile image
Rick C. 
on Birdeye

2 years ago

PennyMac provided great service with my refinance. What the shock was numerous phone calls and letters demanding me to stop working with PennyMac and call them for a better loan. How is my information of refinancing with PennyMac getting out to many other loan companies? 

Latoya C.'s profile image
Latoya C. 
on Birdeye

2 years ago

The Is the patience and customer service that Amanda showed went up and beyond. She made sure that I stayed up to speed on everything. She made sure that I was comfortable and answered any concerns I had by always following up with me. Making sure things stayed on track was also very important to me and she made sure that they did. 

Jon S.'s profile image
Jon S. 
on Birdeye

2 years ago

Very good experience. Very quick process from start to finish 

Tara C.'s profile image
Tara C. 
on Birdeye

2 years ago

Amanda is the best!!! 

ANNETTE R.'s profile image
ANNETTE R. 
on Birdeye

2 years ago

No complaints 

Nathan W.'s profile image
Nathan W. 
on Birdeye

2 years ago

No communication. I have no idea who Ray Lane is. I had to call 4 time to get updates on closing. I finally got the closing person information 2 hours before scheduled closing. Not happy at all. 

Ryan R.'s profile image
Ryan R. 
on Birdeye

2 years ago

From start to finish everything went quickly and as expected. My team made the refinance process very simple and painless. 

Virginia D.'s profile image
Virginia D. 
on Birdeye

2 years ago

Marcia Wiggins is intelligent, professional and wonderful to work with. Marcia also has a great personality - Very positive and is simply a good lady. Penny Mac is fortunate to have such a fantastic employee to represent them! 

Shaquette G.'s profile image
Shaquette G. 
on Birdeye

2 years ago

This was a pleasant experience. I appreciate all the assistance given through the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.