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PENNYMAC - Phoenix, AZ

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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.52,115 reviews
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Lauren R.'s profile image
Lauren R. 
on Birdeye

a year ago

It was good 

Jannett F.'s profile image
Jannett F. 
on Birdeye

a year ago

Always answered multiple questions and explained the process and kept me on track throughout the process 

Stacey L.'s profile image
Stacey L. 
on Birdeye

a year ago

I have been working with Pennymac since 2014 for our home purchase in South Fl. My experience has been so good, that I continued to work with them on my most recent home purchase in Tallahassee. I opted for a VA loan. They are very knowledgeable and were able to secure a very good rate, even in this climate. If/when we purchase in the future, I will work with them again. 

Adam W.'s profile image
Adam W. 
on Birdeye

a year ago

The whole process was very smooth. Good communication 

Crisa J.'s profile image
Crisa J. 
on Birdeye

a year ago

As an officer handling a loan, one should be on top of their game and taking control of the process and not other way around… one has to own the moment, the event, the client’s personal loan.and must have a good relationship with the client on a one on one basis, having shared very deep and very private information. I wish the details of underwriting were disclosed prior to the beginning process, so no extra difficulty or aggravation are encountered. It’s water under the bridge now, but going forward in your business venture... read more

Paul L.'s profile image
Paul L. 
on Birdeye

a year ago

Lori was extremely patient with me and we were able to get done despite major hurdles. Really appreciate her efforts throughout the process. 

Patricia B.'s profile image
Patricia B. 
on Birdeye

a year ago

After the pre approval letter, the process was cumbersome, frustrating & tiring, I did ask to speak with supervisor regarding this, the processor Lori Gibson did an excellent job of gathering & communicating the needed information, also a VP Cody spoke with my husband and we got it all together and closed! Lori was super helpful and organized and Communicative, without her help (& the VP) we won’t have met the deadline on the contract! Thank you! 

GREGORY J.'s profile image
on Birdeye

a year ago

Very seamless and easy process. Thankful for my experience! 

Dolly J.'s profile image
Dolly J. 
on Birdeye

a year ago

We had a great experience securing our home loan with PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

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