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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Nicolette L.'s profile image
Nicolette L. 
a month ago

I was very pleased and satisfied with the service I received from Pennymac 

Business response:

Hi Nicolette - Your feedback is greatly appreciated. Thank you for the review. 

Richard C.'s profile image
Richard C. 
a month ago

It was very pleasant working with my loan team everybody was very thoughtful and experienced and I thank them 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Justin D.'s profile image
Justin D. 
a month ago

Very professional from start to finish.  

Business response:

Hi Justin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeffery L.'s profile image
Jeffery L. 
2 months ago

This was truly the best home loan experience I’ve ever had! My team was extremely helpful and guided me through the whole process with ease! I would recommend Penny Mac to anyone who needs a mortgage! 

Business response:

Thank you for taking the time to share your experience with us, Jeffery. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Tracy V.'s profile image
Tracy V. 
2 months ago

Easy to know the step you are on using the website. Convenient to be able to contact your loan processors via text.  

Business response:

Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Naiya B.'s profile image
Naiya B. 
2 months ago

Ms. Lauren is truly the best! I greatly appreciate her persistency during this process. Thank you again and I wish you the best! 

Business response:

Thank you for the positive review, Naiya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Breiah H.'s profile image
Breiah H. 
2 months ago

Phoebe was always pleasant and informative. She made me feel at ease and well informed with every step of the process.  

Business response:

Hi Breiah - Your feedback is greatly appreciated. Thank you for the review. 

Schantel M.'s profile image
Schantel M. 
2 months ago

Kyla was awesome! She was very informative and attentive to my concerns. She worked to make the process as simple as possible. Andre worked out my issues and made sure I was able to close on time. Great service all the way around.  

Business response:

Hi Schantel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John T.'s profile image
John T. 
2 months ago

Competent & Professional & much appreciated. 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.