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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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JOSE Y.'s profile image
JOSE Y. 
on Birdeye

a year ago

Fast and painless 

DANIEL A.'s profile image
DANIEL A. 
on Birdeye

a year ago

Would have been much better if things that were told to me we’re actually completed – such as updating the amount on the loan that we are paying off. I have email chains showing that the communication was made but the job was never completed by Amanda. 

Bret N.'s profile image
Bret N. 
on Birdeye

a year ago

It was a great experience from start to finish very friendly very helpful 

RYAN H.'s profile image
RYAN H. 
on Birdeye

a year ago

Five stars! Quick process and great customer service. 

Diana T.'s profile image
Diana T. 
on Birdeye

a year ago

.......... 

Christine L.'s profile image
Christine L. 
on Birdeye

a year ago

Charles was helpful and polite. Document process was easy and efficient. 

RICHARD H.'s profile image
RICHARD H. 
on Birdeye

a year ago

Shay was wonderful. The unpleasant rating is for the overall process. Shay was very helpful and understanding during the entire proces 

Randall L.'s profile image
Randall L. 
on Birdeye

a year ago

Our experience with PENNYMAC went very well. We would definitely recommend them for your next home loan or refinance. 

THOMAS J.'s profile image
THOMAS J. 
on Birdeye

a year ago

Lori Gibson and Roberto Montoya specifically were awesome. No complaints at all. They were great to work with. But, we were closing in person at the title company. All parties were there. And as we were signing the documents, someone at PennyMac told the title company to stop the closing process. We had to come back the next day. Luckily we did not need to be in the house right away. PennyMac stopped the whole process because they needed a site survey. This should have been requested multiple times over the previous two mon... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

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