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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was not happy that I was not advised that I would have checks delivered to me to pay the debts off. I assumed Penny Mac would take care of that. It took my extra time and money to send the checks to my debtors. Now I am worried about if they will get them and if Penny Mac will accept what I did. I paid extra to have the checks sent certified mail. That should not have been the case!!
Overall Amanda was very professional and was helpful all the way through with here timely responses to my questions
Communication is clear and understanding.
I prefer one on one not emails. And having requests for documents by 4 different people on documents that were already sent was getting annoying
The loan was closed on time. There was some confusion regarding the tax prepayment which caused my cash to close to increase by more than $3000. I think that could have been handled better.
Very easy process
Fast easy to understand process
Honesty, Transparency, & A knowledgeable point of contact. Pennymac failed @ every turn in the process. David A. Spector & Stan Kurland absolutely need to clean house!
Everything went as expected
PENNYMAC has a 4.5 star rating with 2,116 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.
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