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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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DEBORAH I.'s profile image
DEBORAH I. 
on Birdeye

a year ago

I was not happy that I was not advised that I would have checks delivered to me to pay the debts off. I assumed Penny Mac would take care of that. It took my extra time and money to send the checks to my debtors. Now I am worried about if they will get them and if Penny Mac will accept what I did. I paid extra to have the checks sent certified mail. That should not have been the case!! 

MARK F.'s profile image
MARK F. 
on Birdeye

a year ago

Overall Amanda was very professional and was helpful all the way through with here timely responses to my questions 

Melissa P.'s profile image
Melissa P. 
on Birdeye

a year ago

Communication is clear and understanding. 

Charles W.'s profile image
Charles W. 
on Birdeye

a year ago

I prefer one on one not emails. And having requests for documents by 4 different people on documents that were already sent was getting annoying 

Barry C.'s profile image
Barry C. 
on Birdeye

a year ago

The loan was closed on time. There was some confusion regarding the tax prepayment which caused my cash to close to increase by more than $3000. I think that could have been handled better. 

Traci G.'s profile image
Traci G. 
on Birdeye

a year ago

Very easy process 

STACEY C.'s profile image
STACEY C. 
on Birdeye

a year ago

Fast easy to understand process 

Paul D.'s profile image
Paul D. 
on Birdeye

a year ago

Honesty, Transparency, & A knowledgeable point of contact. Pennymac failed @ every turn in the process. David A. Spector & Stan Kurland absolutely need to clean house! 

Thomas B.'s profile image
Thomas B. 
on Birdeye

a year ago

Everything went as expected 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

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